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"Nov 2017 hotel was excellent , ensuite bathroom/toilet seemed newly fitted and room was clean. Staff were freindly and helpful at all times. Breakfast ... " More

By a verified traveller on Sun 26 Nov 2017

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Hotel Description

Our customers tell us they enjoy Novum Hotel Eleazar City Center's good location. During your stay, you'll be connected to the convention centre and just a quick walk from Moenckebergstrasse. Features include free breakfast and free WiFi in public areas, plus dry cleaning service. This 3-star hotel has 104 rooms over 5 floors. Free WiFi and cable TV channels are available in all rooms.

  • All rooms offer cable TV, desks and hairdryers
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 6 minutes by foot from Moenckebergstrasse and a 4-minute drive from Miniatur Wunderland

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£47* Per night/room 17 Jun - 18 Jun

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Economy Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Novum Hotel Eleazar City Center ratings based on 90 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novum Hotel Eleazar City Center

Everyone (38) Couples (27) Business (2) Family (8) Other (4) Friends (4)
5 out of 5

Excellent hotel in lively but slightly noisy area

Pros: Everything
Cons: Tea and coffee making facilities in the room would be good. Room service to order food from the hotel or outside.
Location: Area was colorful and busy and noisy. Very near central station
Nov 2017 hotel was excellent , ensuite bathroom/toilet seemed newly fitted and room was clean. Staff were freindly and helpful at all times. Breakfast was plentiful and with a large selection and well staffed. Overall hotel itself was faultless. The only downside is the hotel is located on the edge of a colorful area populated with colorful people and at times the drunks in the street below and the sound of breaking glass did disturb my sleep but overall i found the area lively and characterful and interesting but im a 6ft guy so i didnt find it in anyway threatening but it might be an issue for single women after dark or the faint-hearted. Very convenient for the hauptbahnoff and has a luggage room if you need to store your luggage somewhere after checkout , hotel was excellent. Hotel even printed off our return flight boarding passes for us , very helpful.

Posted by , from UK on 26 Nov 2017

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5 out of 5

Good hotel 5minutes walk from Hamburg hbf train st

Great location down a side street 5 minutes from walk from Hamburg City centre so great for train station too. Rooms cleaned daily and great chose for breakfast overall great central base for sight seeing.

Posted by , from manchester UK on 11 Nov 2017

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2 out of 5

Business

Our reception staff did not seem like they had an overview of our pre booking. At the same time lacked friendliness and inclusiveness of the male staff. There is not enough to have a neat uniforms. The breakfast was disappointing because of dry bread. Do not want to use them again.

Posted by on 26 Apr 2015

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2 out of 5

Posted by on 1 Apr 2020

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3 out of 5
Zimmer war grenzwertig klein für 4 Personen. Zimmersafe war im Kasten am Boden montiert. Man musste sich jedesmal tief bücken um auf-oder zuzuschliessen. Safe mit Zahlenkombination, die gar nicht funktionierte. Man musste an der Rezeption einen Schlüssel verlangen. Man sollte beim Check-in darauf hingewiesen werden. Badezimmer war absolut i.O. Reinigungspersonal hat sehr sauber gearbeitet.

Posted by on 17 Mar 2020

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4 out of 5

Posted by on 10 Mar 2020

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5 out of 5
sehr sauber und sehr freundliches personal. zentral gelegen, sämtliche ziele waren selbst zu fuss in kürzester zeit erreichbar.

Posted by on 22 Feb 2020

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4 out of 5
Hyvä kolmen tähden hotelli, erinomainen sijainti. Palvelutaso vastasi odotuksia, hinta-laatusuhde kohdallaan.

Posted by on 10 Feb 2020

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5 out of 5

Posted by on 25 Jan 2020

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4 out of 5
Zimmer recht klein mit direktem Blick auf Vorbau/Hinterhof. Ständiges Taubengurten. Schlafdecke zu dünn. Duschkopf Arretierung defekt. Aber für Städtekurztripp okay. Gutes Frühstück.

Posted by on 7 Jan 2020

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About the Novum Hotel Eleazar City Center

Location Bremer Reihe 12-14, Hamburg, HH 20099

Renovations + Closures

This property is closed from 20 March 2020 to 31 May 2020 (dates subject to change).

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A sauna, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novum Hotel Eleazar City Center. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • To-go breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hamburg (HAM) (11.4 km / 7.1 mi)
  • Train station: Hamburg Dammtor Station (1.9 km / 1.2 mi)
  • Metro station: South Central U-Bahn (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Novum Hotel Eleazar City Center offers 104 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free on-the-go breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Facilities fee: EUR 9.90 per person, per day and includes use of:

  • – Sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eleazar Novum Hotel
  • Novum Eleazar City Center
  • Novum Eleazar City Center Hamburg
  • Novum Hotel Eleazar
  • Novum Hotel Eleazar City Center
  • Novum Hotel Eleazar City Center Hamburg
  • Eleazar Novum Hamburg
  • Novum Eleazar City Center
  • Novum Hotel Eleazar City Center Hotel
  • Novum Hotel Eleazar City Center Hamburg
  • Novum Hotel Eleazar City Center Hotel Hamburg

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.