"Nov 2017 hotel was excellent , ensuite bathroom/toilet seemed newly fitted and room was clean. Staff were freindly and helpful at all times. Breakfast ... " More

By a verified traveller on Sun 26 Nov 2017

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Hotel Description

Our customers tell us they enjoy Novum Hotel Eleazar City Center's central location. During your stay, you're just a quick walk from Moenckebergstrasse. Features include free breakfast and free WiFi in public areas, plus a bar. This 3-star hotel has 104 rooms over 5 floors. Free WiFi and cable TV channels are available in all rooms.

  • All rooms offer cable TV, desks and hairdryers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Guests like the accommodation for the cleanliness, overall comfort and nice bathrooms
  • Within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£54 per night

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Economy Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Novum Hotel Eleazar City Center ratings based on 66 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novum Hotel Eleazar City Center

Everyone (25) Couples (21) Business (2) Family (4) Other (4) Friends (4)
5 out of 5

Excellent hotel in lively but slightly noisy area

Pros: Everything
Cons: Tea and coffee making facilities in the room would be good. Room service to order food from the hotel or outside.
Location: Area was colorful and busy and noisy. Very near central station
Nov 2017 hotel was excellent , ensuite bathroom/toilet seemed newly fitted and room was clean. Staff were freindly and helpful at all times. Breakfast was plentiful and with a large selection and well staffed. Overall hotel itself was faultless. The only downside is the hotel is located on the edge of a colorful area populated with colorful people and at times the drunks in the street below and the sound of breaking glass did disturb my sleep but overall i found the area lively and characterful and interesting but im a 6ft guy so i didnt find it in anyway threatening but it might be an issue for single women after dark or the faint-hearted. Very convenient for the hauptbahnoff and has a luggage room if you need to store your luggage somewhere after checkout , hotel was excellent. Hotel even printed off our return flight boarding passes for us , very helpful.

Posted by , from UK on 26 Nov 2017

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5 out of 5

Good hotel 5minutes walk from Hamburg hbf train st

Great location down a side street 5 minutes from walk from Hamburg City centre so great for train station too. Rooms cleaned daily and great chose for breakfast overall great central base for sight seeing.

Posted by , from manchester UK on 11 Nov 2017

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2 out of 5

Business

Our reception staff did not seem like they had an overview of our pre booking. At the same time lacked friendliness and inclusiveness of the male staff. There is not enough to have a neat uniforms. The breakfast was disappointing because of dry bread. Do not want to use them again.

Posted by on 26 Apr 2015

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3 out of 5
Die Unterkunft liegt nähe Bahnhof und seh zentral.

Posted by on 8 Jun 2019

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2 out of 5
In der Nacht war es laut, ich konnte nicht schlafen.

Posted by on 7 Jun 2019

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4 out of 5
Die Unterkunft ligt nicht gerade im Bestenviertel. Aber sonst Top auch super Frühstück

Posted by on 25 May 2019

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3 out of 5
Das Hotel hat eine perfekt Lage zum Hauptbahnhof. Zum Glück hatten wir rückseitige Zimmer! Sonst wäre es etwas laut. Das Hotel ist sehr einfach, aber sauber. Das Frühstück "normal". Für ein paar Nächte passt das.

Posted by on 24 May 2019

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3 out of 5
Nicht zu vorkommendes Personal, schlechtes Morgenbuffet. Alles Fertiggerichte

Posted by on 13 May 2019

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4 out of 5
In der Nähe vom Bahnhof, sehr ruhig! Gute Restaurants in der Umgebung.

Posted by on 3 May 2019

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4 out of 5
beim buchen muss man sich bewusst sein in der nähe des bahnhofs gebucht zu haben. erreichbarkeit top dafür eher grössere lermbelastung da auch bars um das hotel liegen.

Posted by on 2 May 2019

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About the Novum Hotel Eleazar City Center

Location Bremer Reihe 12-14, Hamburg, HH 20099

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A sauna, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novum Hotel Eleazar City Center. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hamburg (HAM) (11.8 km / 7.3 mi)
  • Train station: Hamburg Central Station (1.9 km / 1.2 mi)
  • Metro station: South Central U-Bahn (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Novum Hotel Eleazar City Center offers 104 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Televisions come with cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Facilities fee: EUR 9.90 per person, per day and includes use of:

  • – Sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novum Hotel Eleazar City Center Hamburg
  • Novum Hotel Eleazar City Center
  • Novum Eleazar City Center Hamburg
  • Novum Eleazar City Center
  • Eleazar Novum Hamburg
  • Eleazar Novum Hotel
  • Novum Hotel Eleazar
  • Novum Eleazar

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.