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Hotel Description

Our customers tell us that they enjoy the helpful staff at Novum Hotel Graf Moltke Hamburg. During your stay, you're just a quick walk from Hamburger Kunsthalle. Free breakfast and free WiFi in public areas are available. Built in 1880, this hotel has 89 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, free toiletries and desks
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free newspapers in the lobby, multilingual staff and a lift
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Within a 10-minute walk of Hamburger Kunsthalle and Moenckebergstrasse

Comfort

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Comfort

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Novum Hotel Graf Moltke Hamburg ratings based on 117 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novum Hotel Graf Moltke Hamburg

Everyone (54) Couples (33) Business (3) Family (10) Friends (8) Other (3)
4 out of 5

Posted by on 16 Sep 2018

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3 out of 5

OK

The Hotel was in a good location, it was clean but the rooms 'Queen size' rather small, breakfast very good, however the hotel has no bar or lounge so had to find other location to entertain family and friends!! not too good.

Posted by on 15 Sep 2015

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4 out of 5
Praktisches Hotel für Kurzurlaub. Einfache Zimmer aber ausreichend

Posted by on 22 May 2019

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3 out of 5
Check in war angenehm. Leider war es nicht sehr sauber, auf unserem Bett waren lauter dunkler Haare zu finden (wir sind beide blondhaarig). Das Hotel liegt jedoch sehr zentral direkt beim Hauptbahnhof und ist trotz der Lage ruhig (wir hatten ein Zimmer im dritten Stock. Das Frühstück war vielseitig, es gab verschiedene Müslis etc. und Fleisch, Käse Angebot. Für ein drei Sterne Hotel völlig in Ordnung.

Posted by on 21 May 2019

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3 out of 5
Frühstück ist sehr gut und Service, sowie Rezeption ebenso.

Posted by , from Schweiz on 14 May 2019

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2 out of 5

Posted by on 14 May 2019

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4 out of 5
Es war sauber und ordentlich, die Raumpflegerinnen sehr nett und freundlich. Das Frühstück vielfältig und reichlich, Filterkaffee nicht unser Geschmack, vielleicht wäre ein Espresso/ Capuccino (auch mit Aufpreis) eine Möglichkeit... An der Reception eher wortkarges Personal, nur selten ein Lächeln oder ein freundliches Wort. Man musste/sollte den Schlüssel abgeben beim Verlassen vom Hotel. Wenn wir den Schlüssel wieder holten, mussten wir die Karte nur selten vorzeigen, wir mussten nur die Zimmernummer nennen. Finde ich von der Sicherheit her etwas seltsam. Das Zimmer war ok von der Grösse her, die Betten bequem. Leider konnte man den Raum kaum abdunkeln, die Vorhänge waren zu schmal, es war recht schnell hell im Raum. Mit Kindern, die fast nur im Dunkeln schlafen etwas schwierig... Schade finde ich auch, dass es einen Hinweis hat zum Wasser sparen, dass man die Handtücher hängen lassen kann wenn man sie nochmals benutzen möchte, und trotzdem tgl alle vier (bzw 8 da 4 kleine und vier grosse) ausgewechselt werden. Das wäre sehr gut gegangen mit denselben, da wir vorallem eine Tüechliheizung hatten und alles wieder trocken geworden wäre. Doof auch, dass die Fenstertüre offen gelassen wurde und es somit am Abend recht kalt war im Zimmer. Macht wohl auch keinen Sinn, nach Draussen zu heizen?

Posted by on 6 May 2019

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5 out of 5

Posted by on 3 May 2019

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5 out of 5

Posted by on 21 Apr 2019

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4 out of 5
Gute Lage. Alles gur zu Fuß und mit ÖPNV gut erreichbar.

Posted by on 16 Apr 2019

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About the Novum Hotel Graf Moltke Hamburg

Location Steindamm 1, Hamburg, HH 20099

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Novum Hotel Graf Moltke Hamburg also features multilingual staff, complimentary newspapers in the lobby, and a lift. This Hamburg hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1880
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hamburg (HAM) (11.9 km / 7.4 mi)
  • Train station: Hamburg Central Station (1.1 km / 0.7 mi)
  • Metro station: South Central U-Bahn (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Novum Hotel Graf Moltke Hamburg offers 89 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per night
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novum Hotel Graf Moltke Hamburg
  • Novum Hotel Graf Moltke
  • Novum Graf Moltke Hamburg
  • Novum Graf Moltke
  • Graf Moltke Top Hotel