"A good experience. Comfortable and quiet room at the back of the hotel. I was on my own for two days in order to watch a concert at the Arena and I ... " More

By a verified traveller on Thu 13 Apr 2017

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Novum Hotel Hamburg Stadtzentrum. During your stay, you're just a quick walk from Moenckebergstrasse. Features include free WiFi in public areas and self-parking (surcharge). This hotel has 35 rooms over 5 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • All rooms offer cable TV, premium bedding and desks
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and multilingual staff
  • Guests speak favourably about the helpful staff and the central location
  • Within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle

Standard Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Triple Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Economy Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Novum Hotel Hamburg Stadtzentrum ratings based on 48 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novum Hotel Hamburg Stadtzentrum

Everyone (11) Couples (13) Students (1) Family (6) Friends (11) Other (4)
4 out of 5
Localização óptima. Bom pequeno almoço e staff simpático.

Posted by on 31 Jan 2019

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5 out of 5


Pros: Very impressed with my room and the hotel in general. The breakfast buffet was very good and the staff were nice.
Cons: Nothing really
Location: The location was not great on own at night, as a bit seedy but close to train station so not necessary to stay around hotel in evening.
A good experience. Comfortable and quiet room at the back of the hotel. I was on my own for two days in order to watch a concert at the Arena and I could not have picked a better place to be for this purpose. There are plenty of shops and department stores to visit just around the corner (you could shop all day there) or as I did, go to the Kunstalle Museum of Art (which took me 5 hours to look over all of the collection). There are city bus tours just outside the Central Station and the Line A bus gives an English spoken historical guide, which was both interesting and entertaining. There are many restaurants offering good, relatively inexpensive food along the street opposite the station and there are very cheap (but good) fast food outlets along the street in which the hotel is situated (Steindamm Strasse). The hotel also have a room where they allow you to leave your case after you check out for free. Everything was easy and convenient and helped me to make the most of my limited time.

Posted by , from Bedfordshire UK on 13 Apr 2017

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4 out of 5
Clean, you get what you pay for. pleasant experience situated in a great location, yards from the train station.

Posted by on 24 Jan 2017

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4 out of 5

Perfect for lads city break

Steindamm is in a slightly dodgy part of town (litter, beggars regularly moved on by police, adult shops etc) coexisting with regular traders and families. Felt safe enough, even at night. Hotel itself is great - clean, modern, great breakfasts, staff friendly. Good value and central location. No bar but a drinks vending machine in the lobby at reasonable prices.

Posted by on 8 Aug 2014

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3 out of 5
Due Unterkunft liegt in direkter Umgebung zum Hauptbahnhof. Die Lage ist perfekt, allerdings auch verdreckt. Das Hotel bietet einen soliden Service ohne schnick schnack. Es ist mittlerweile ein wenig in die Jahre gekommen. Unsere Dusche hatte unfassbare kleine 70 x 70 cm. Das Hotel ist sauber und für einen Kurztrip gut geeignet. Das Frühstück war zwar nicht abwechslungsreich aber ausreichend. Kurzer Hand würde ich sagen wer Luxus braucht ist hier falsch, aber für eine günstige Option um Hamburg zu besuchen vollkommend ausreichend. Daher würde ich es weiter empfehlen.

Posted by on 5 May 2019

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4 out of 5
Hinder dem Bett könnte man auch noch putzen! Aber sonst was es bestens. Super Lage! Frühstücksraum sehr klein! Man muss manchmal warten bis ein Tisch frei wird!

Posted by on 4 May 2019

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3 out of 5
Klein, sauber sehr freundliches Personal. Die Lage ist zentral. Leider liegt es gleich neben einem Erotic Shop.

Posted by on 20 Apr 2019

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3 out of 5

Posted by on 27 Sep 2018

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3 out of 5

zentrale Lage, sehr gutes Frühstück

Pros: Lage und Frühstück
Location: nahe Hauptbahnhof, zu Fuß auch in kurzer Zeit die Innenstadt erreichbar.(30min. durch die Einkaufsstrasse)
sehr gutes Preis/Leistungs Verhältnis, nicht übertriebenes aber freundliches Personal, die Strasse ist jedoch fest in der Hand der armen Bevölkerung Hamburg's.

Posted by , from Wien on 5 Dec 2017

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3 out of 5

Hamburger Hotel in Bahnhofsnähe

Pros: Das Personal ist sehr freundlich.
Location: Da das Hotel sehr zentral mit Anschluss an den Fern- und Nahverkehr liegt, sind bis spät in die Nacht Unternehmungen in Hamburg und Umgebung möglich.
Das gut zu Fuß vom Hauptbahnhof aus erreichbare Haus ist empfehlenwert für Reisende, die zentral übernachten wollen, tagsüber unterwegs sind. Trotz der Lage im Amüsierviertel war mein Nachtschlaf ungestört.

Posted by , from Baden-Württemberg on 29 Nov 2017

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About the Novum Hotel Hamburg Stadtzentrum

Location Steindamm 29, Hamburg, HH 20099

Property Features

Free breakfast is available. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Novum Hotel Hamburg Stadtzentrum. For a fee, parking is available. This Hamburg hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Hamburg (HAM) (12.3 km / 7.7 mi)
  • Train station: Hamburg Central Station (0.7 km / 0.4 mi)
  • Metro station: South Central U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novum Hotel Hamburg Stadtzentrum offers 35 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 0.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed



  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10.00 per day
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novum Hotel Hamburg Stadtzentrum
  • Novum Hotel Stadtzentrum
  • Novum Hamburg Stadtzentrum
  • Novum Stadtzentrum
  • Novum Hotel Hamburg