"The Hotel itself was very nice and well situated. The only negative thing we experienced was being put into a very small room. I've noted the room num ... " More

By Linda Schenk on Wed 13 Apr 2016

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Hotel Description

Our customers tell us that they enjoy the clean rooms at Park Hotel am Berliner Tor. During your stay, you'll be within walking distance of Hamburger Kunsthalle. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1957, this 4-star hotel has 93 rooms over 7 floors. All rooms offer free WiFi and cable TV channels.

  • All rooms offer cable TV, showers and hairdryers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Hamburger Kunsthalle and a few minutes from Moenckebergstrasse
  • Dogs welcome for a fee (restrictions apply)

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£63 per night

Studio

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Park Hotel am Berliner Tor ratings based on 56 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Hotel am Berliner Tor

Everyone (13) Couples (23) Business (4) Family (5) Friends (8) Other (2)
5 out of 5

Short Nreaky

Nice clean hotel, staff very helpful. Close to metro (2 min walk, ignore Google maps it tries to take you around the houses, you can see the hotel from the station.) then 1 stop to central station. Bar was closes when returned at 10pm one night which was slightly disappointing. Overall good hotel.

Posted by on 18 Dec 2015

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4 out of 5

Salsafestival

bad WLAN good room design but very small and small bathroom but very central

Posted by on 28 Oct 2015

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4 out of 5

business trip

Modern, comfortable hotel with good buffet breakfast and helpful staff. The lack of air conditioning was a problem as I stayed there when it was hot and humid in Hamburg. The free wifi in the room was also very poor.

Posted by on 11 Aug 2014

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4 out of 5

Small Room

The Hotel itself was very nice and well situated. The only negative thing we experienced was being put into a very small room. I've noted the room number to ensure I don't have this room again.

Posted by on 13 Apr 2016

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2 out of 5
Das Doppel-Zimmer war für ein 4-Sterne-Hotel klar zu klein. Vermutlich war es ursprünglich als Einzelzimmer gedacht, denn es hatte nur 1 Nachttischchen, 1 Tablar im Kleiderschrank und 1 Lavabo mit „1er-Einrichtungen“. Das ist nicht 4-Sterne würdig!

Posted by , from Schweiz on 13 May 2019

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2 out of 5

Posted by on 26 Apr 2019

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3 out of 5
Bett (Matratze war richtig schlecht wie eine Hängematte).Bad richtig klein aber sauber. WLAN auf dem Zimmer nicht der Hit.

Posted by on 22 Apr 2019

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4 out of 5
Das Zimmer und das Bad waren zwar klein aber sehr sauber und sehr gut ausgestattet. Ich kann das Hotel nur weiterempfehlen.

Posted by on 25 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Matt

Guten Tag! Vielen Dank für Ihre gute Bewertung! Wir freuen uns sehr, dass Sie zufrieden waren und wären erfreut, Sie bald schon wieder begrüssen zu dürfen. Schönen Sonntag noch! Mit freundlichen Grüssen, Matthias Schönfeldt(Guest Relations Manager)

4 out of 5
Excellent location near train Ok breakfast. Room a bit small

Posted by on 23 Jan 2019

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Comment from Hotel Management

23 Jan 2019 by Matt

Good evening! Thank you for your positive feedback! It is nice to hear, that you had a good time at our hotel. We hope to welcome you back at another time! Have a lovely evening. Best regards, Matthias Schönfeldt(Guest Relations Manager)

1 out of 5

Posted by on 28 Dec 2018

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Comment from Hotel Management

1 Jan 2019 by Matt

Guten Morgen! Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten! Es tut uns Leid, dass Sie nicht vollkommen zufrieden waren; jedoch ist es schwer aus unserer Sicht(da Sie keinen Kommentar dazu geschrieben haben) auf Ihre Bewertung einzugehen. Es ist uns wichtig, dass unsere Gäste sich wohlfühlen. Unsere Rezeption ist rund um die Uhr besetzt und immer offen für Kritik! Wir hoffen, Sie wieder einmal in unserem Huase begrüssen zu dürfen und wünschen Ihnen einen Guten Rutsch ins Neue Jahr! Mit freundlichen Grüßen, Matthias Schönfeldt(Guest Relations Manager)

About the Park Hotel am Berliner Tor

Location Borgfelder Str. 1-9, Hamburg, HH 20537

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Park Hotel am Berliner Tor. For a fee, parking is available. A complete renovation of Park Hotel am Berliner Tor was completed in December 2013. This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 7 levels
  • Built in 1957
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (11.3 km / 7 mi)
  • Train station: Hamburg Central Station (2.5 km / 1.5 mi)
  • Metro station: Berliner Tor Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Hotel am Berliner Tor offers 93 forms of accommodation with a hairdryer and blackout curtains. Televisions come with cable channels. Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Park Hotel am Berliner Tor has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Self-parking fee: EUR 13 per day
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Hamburg City Centre Hotel
  • Park Hotel am Berliner Tor Hamburg
  • Park am Berliner Tor Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.