"Room was to small for 4 person also bed to small for 2 " More

By Major s. on Thu 09 Jul 2015

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Hotel Description

Park Hotel Hamburg Arena's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Hagenbeck Zoo. You'll find features such as a restaurant, a bar and a business centre. This 3-star hotel has 105 rooms over 4 floors. All rooms offer satellite TV channels.

  • All rooms offer satellite TV, free bottled water and desks
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 2-minute drive from Hagenbeck Zoo and a few minutes from Theatre Neue Flora
  • Pets welcome for a fee

Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Economy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Park Hotel Hamburg Arena ratings based on 56 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Hotel Hamburg Arena

Everyone (13) Business (2) Couples (10) Family (19) Friends (9) Other (2)
1 out of 5
Everything! DONT STAY jsjeheusiueheheie sjdjdnrjdjdjrvej

Posted by on 14 May 2019

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Comment from Hotel Management

17 May 2019 by Lisa Braun, Front Office

Dear Guest, we are sorry you did not enjoy your stay. Your Feedback is very important to us and we take it to heart as we are constantly working on improving your experience.

4 out of 5

Goog trip

Room was to small for 4 person also bed to small for 2

Posted by on 9 Jul 2015

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4 out of 5

great hotel for hamburg visit

Lovely hotel- fantastic sized rooms with sofa that converted to an additional double bed. Very spacious and comfortable. Corridors a bit dated but rooms looked newly refurbished and was very happy. Good location even though on outskirts of centre. Less than 10 mins walk to train which was then 10 mins to central location. 15 mins walk to the zoo- a must visit with children. We did not use the hotel restaurant but found a number of local restaurants that served really excellent food. The hotel staff were great providing local knowledge- they recommended us the visit hamburg card for unlimited travel- this includes some boat trips too! And lots of discounts on local sights and attractions. Worth every penny!

Posted by on 31 Aug 2014

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4 out of 5
Hotel liegt etwas ausserhalb der Innenstadt. Erreichbarkeit mit öV ist umständliich.

Posted by on 31 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Nina Schnackenberg - Reservations Manager

Sehr geehrter Gast, vielen Dank für Ihr Feedback! Wir bedauern sehr, dass unsere Lage Ihnen nicht zugesagt hat. Mit herzlichen Grüßen Nina Schnackenberg Reservations Manager

3 out of 5
Hotel hat alles was es braucht zum nächtigen, Wlan ist eine Katastrophe in der Lobby etwas Wlan im Zimmer wenig bis gar kein empfang. also reise sollte demzufolge vorher gut durchgeplant sein

Posted by on 24 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Nina Schnackenberg - Reservations Manager

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat. An der Instabilität unseres Wlans arbeiten wir derzeit und würden uns freuen Sie erneut bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Nina Schnackennerg Reservations Manager

4 out of 5

OK. Personal überfordert.

Pros: Grosser Zimmer und Bett.
Cons: Ausreichend WLAN Gutscheine bereitstellen.
Location: Wenig Möglichkeiten fussläufig.
Recht nettes Hotel, auch wenn schon etwas älter. Grosses Zweibettzimmer zur Einzelnutzung. Frühstück OK, lediglich der Obstsalat schmeckte nicht frisch. Personal teilweise unerfahren oder auch überfordert. WLAN Gutscheine nur beim Nachtportier. An der Bar keine Bedienung, "Wir müssen erst Käse machen". Allgemein etwas unprofessionell. Trotzdem guter Aufenthalt und für HH gute Preise.

Posted by , from Stuttgart on 23 Aug 2018

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Comment from Hotel Management

26 Aug 2018 by Nina Schnackenberg - Reservations Manager

Sehr geehrter Charlie, vielen Dank für Ihre Bewertung. Schön, dass Sie sich in Ihrem Zimmer wohl gefühlt haben. Dass Sie einen so negativen Eindruck von unserem Personal erhalten haben, tut uns sehr leid. WLAN Gutscheine erhalten unsere Gäste normalerweise rund um die Uhr an der Rezeption. Weshalb Sie an der Bar nicht bedient wurden, mit der Begründung es müsse erst Käse gemacht werden, kann ich leider nicht nachvollziehen, da wir an unserer Bar keinen Käse anbieten und auch nie welchen angeboten haben. Hier wird es sich vermutlich um ein Missverständnis gehandelt haben. Mit freundlichen Grüßen

3 out of 5
Centrale Lage, sehr stark befahrene Strasse...............

Posted by on 18 May 2018

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3 out of 5

Gute Busanbindung

Pros: Das Personal
Cons: Sanitäre Anlagen erneuern
Location: Zentral. Gute Anbindung zum Bus und S-Bahn
Wir waren zufrieden mit der Unterkunft. Das Preis-Leistungsverhältnis ist ok. Personal sehr Nett und zuvorkommend. Wir werden wieder kommen, da das Hotel eine sehr gute Anbindung zu Bus und S-Bahn hat

Posted by , from Balingen BW on 23 Jan 2018

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3 out of 5
Hotelli oli ihan hintaluokkaan nähden hieno. Yöpyminenn oli edullista ja vastasi matkalle asettamiini tarpeisiin. Sisään kirjautuminen oli yksinkertaista eikä huoneita annettu pois myöhäisen sisään kirjautumisenkaan tähden vaan ne pidettiin varattuina. Henkilökunta oli palvelualtista ja ystävällistä. Huoneet siistejä eikä muutenkaan ole valittamista.

Posted by on 18 Nov 2017

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2 out of 5

Ab vom Schuss

ÖV weiter Weg zum Laufen.. Mehr Schein als Sein. Zimmer schmudelig. Aussen hui und innen pfui.

Posted by , from Bern on 2 Sep 2017

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About the Park Hotel Hamburg Arena

Location Kieler Strasse 333, Hamburg, HH 22525

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly Park Hotel Hamburg Arena. Parking is available for a fee. This 3-star Hamburg hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (14.2 km / 8.8 mi)
  • Train station: Langenfelde Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Hotel Hamburg Arena offers 105 forms of accommodation with free newspapers and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Park Hotel Hamburg Arena has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.50 per person (approximately)
  • Self-parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TRYP Wyndham Hamburg Arena Hotel
  • TRYP Wyndham Hamburg Arena
  • Park Hamburg Arena
  • TRYP by Wyndham Hamburg Arena