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4.3 out of 5

"Superb view from high floor! Staff not very friendly. Breakfast buffet great. Location close to Dammtor station great, public transport close and easy ... " More

By a verified traveller on Thu 03 Oct 2019

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Hotel Description

Radisson Blu Hotel, Hamburg's central location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Planten un Blomen. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 1973, this 4.5-star hotel has 556 rooms over 27 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and rainfall showerheads
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Filini Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of Hamburg Messe and Congress and Hamburger Dom
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Standard Room (3-15 floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£91* Per night/room 19 Jun - 20 Jun

Superior Room (Alster View, 16-27 Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Alster View, 16-27 Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (Panoramic View, 16-27 floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room (Panoramic View, 16-27 floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Panoramic View, 16-27 floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Radisson Blu Hotel, Hamburg ratings based on 183 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel, Hamburg

Everyone (110) Couples (33) Business (4) Family (9) Other (4) Friends (6)
4 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Guest Relations

Thank you for the positive feedback :)

4 out of 5
Superb view from high floor! Staff not very friendly. Breakfast buffet great. Location close to Dammtor station great, public transport close and easy to get into town even during construction of conference hall CHH.

Posted by on 3 Oct 2019

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Comment from Hotel Management

3 Oct 2019 by Susann Pfeiffer

Dear Guest, many thanks for your honest review. We hope to welcome you again in the future. All the best Your Radisson Blu TEam

3 out of 5
Was not blown away by our stay. Staff were not very friendly at reception and the room was pretty basic albeit it was clean and had everything we needed. Easy location for the metro. Lots of building work going on outside but didnt impact us. We wouldnt stay here again but had a comfortable stay.

Posted by on 12 Sep 2019

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Comment from Hotel Management

13 Sep 2019 by Susann Pfeiffer

Dear Guest, thank you so much for your honest feedback. We will use your Feedback to improve our service in the future. All the best Your Radisson Blu Team

5 out of 5
Great view of the city (I was at the 19th floor), very noisy outside for the trains and some construction works, but thanks to the great acustic insulation no problem at all to sleep.

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by susann Pfeiffer

Dear Guest, thank your for your honest and kind review. We hope to welcome you again in the future. Best regards Your Radisson Blu Team

4 out of 5

Posted by on 26 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Guest Relations

Great to see you liked it :)

4 out of 5
Near city center, modern design, good value for money.

Posted by on 16 Apr 2018

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Comment from Hotel Management

26 Apr 2018 by Guest Experience Manager

Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Sebastian Welbers Guest Experience Manager

5 out of 5

Friendly and centrally placed hotel

From the moment we arrived, service with a smile seemed to be the benchmark. The rooms were comfortable and spacious, the buffet breakfast good quality and plentiful. But it was the staff that require the praise. Helpful, gracious and very pleasant, making our stay in Hamburg such a pleasure. Thank you.

Posted by on 17 Sep 2017

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Comment from Hotel Management

15 Oct 2017 by Guest Experience Manager

Dear Toxy, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Sebastian Welbers Guest Experience Manager

4 out of 5
Nice hotel but I did find the room rather warm (our stay was in August). The duvet was thick and luxurious but I was only able to sleep under it for a few hours during our week's stay! It was too noisy to have either the air conditioning on or the window open at night. Eventually I discovered it best to sleep with the complimentary dressing gown draped over me! One great thing was the hotel's proximity to a lovely park/gardens called Planten un Blomen. It was nice to be able to take a stroll or relax there as a break from the city, and there was a free light show there one evening which was a bonus!

Posted by , from Liverpool, UK on 20 Aug 2017

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Comment from Hotel Management

22 Aug 2017 by Guest Experience Manager

Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. I will gladly forward your clu regarding the duvets to the responsible manager. We look forward to welcoming you back soon! Best regards, Sebastian Welbers Guest Experience Manager

5 out of 5

Fantastic hotel

Very nice hotel, that is very accessible to the centre within minutes walk from stephanplatz underground station

Posted by on 15 Dec 2016

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Comment from Hotel Management

23 Dec 2016 by Guest Experience Manager

Dear guest, thank you for taking the time to review your stay with us. Our feedback is extremly important to us. We love to read that we met all your expectations. best regards and a very merry christmas Sebastian Welbers Guest Experience Manager

5 out of 5

Excellent weekend break

Great hotel in a wonderful location. It's central but doesn't feel like it as there are some beautiful gardens surrounding the area. Lovely outside lounge area. The staff were most helpful in every way possible. The rooms were spotless and so very comfortable. Didn't eat at the hotel so can't comment.

Posted by on 25 Jul 2014

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About the Radisson Blu Hotel, Hamburg

Location Marseiller Strasse 2, Hamburg, HH 20355

Renovations + Closures

The property is closed between 05 April and 27 May.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26070 square feet (2422 square metres) and includes conference centres. A health club, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Radisson Blu Hotel, Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 556 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • 26070 sq ft of conference space
  • 2422 sq. m of conference space
  • Built in 1973
  • Dining venue
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg (HAM) (10.2 km / 6.4 mi)
  • Train station: Hamburg Dammtor Station (0.2 km / 0.1 mi)
  • Metro station: Dammtor S-Bahn (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Blu Hotel, Hamburg offers 556 forms of accommodation with laptop-compatible safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Filini Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Weinbar 26 – This rooftop bar only serves light fare. Open selected days.

Filini Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 10.00
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25.90 per person (approximately)
  • Self-parking fee: EUR 25.00 per night
  • Valet parking fee: EUR 5 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay) plus a one-off EUR10.00 cleaning fee
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hamburg
  • Radisson Blu Hotel Hamburg
  • Radisson Blu Hotel, Hamburg Hotel Hamburg
  • Radisson Hamburg
  • Hamburg Radisson
  • Radisson Blu Hotel, Hamburg Hotel
  • Radisson Blu Hotel, Hamburg Hamburg
  • Radisson Blu Hotel, Hamburg Hotel Hamburg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.