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4.3 out of 5

"It is in a very good place. What I disliked was the cleanliness in the room it should be much better " More

By a verified traveller on Fri 05 Jul 2019

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Ruby Lotti Hotel Hamburg. During your stay, you're just a quick walk from St. Michaelis Church. Features include free WiFi in public areas, plus a bar and a coffee shop/café. This 3.5-star hotel has 289 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, premium bedding and rainfall showerheads
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the proximity to public transport
  • Within a 10-minute walk of St. Michaelis Church and Hamburg City Hall

Basic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£96* Per night/room 3 Sep - 4 Sep

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ruby Lotti Hotel Hamburg ratings based on 104 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ruby Lotti Hotel Hamburg

Everyone (61) Couples (25) Family (11)
5 out of 5

Posted by on 5 Sep 2019

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4 out of 5
It is in a very good place. What I disliked was the cleanliness in the room it should be much better

Posted by on 5 Jul 2019

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4 out of 5
Service was a bit cold but overall a very good value stay. Bed was very comfortable and we enjoyed staying

Posted by on 14 Jun 2019

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5 out of 5
Super zentral in Hamburg. Das Frühstücksbuffet hat alles, was es braucht. Gerne jederzeit wieder!

Posted by on 17 Mar 2020

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3 out of 5
Ich finde es schwierig, wenn das komplette Personal vor lauter Coolsein jeden Gast belächelt. Ansonsten schöne Details wie das Dusch WC. Es müsste dann allerdings auch funktionieren und nicht deaktiviert sein.

Posted by on 7 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Ruby Lotti

Hi, vielen Dank, dass du dir die Zeit genommen hast, deinen Aufenthalt bei uns zu bewerten. Durch dein Feedback gibst du uns die Möglichkeit, unser Hotel und die Servicequalität dauerhaft zu verbessern. Wir versuchen immer, dass sich unsere Gäste bei uns willkommen und wie zuhause fühlen. Tut uns leid, dass du im Kontakt mit unseren Hosts einen anderen Eindruck gewonnen hast. Das sollte natürlich nicht passieren. Wir werden deine Kritik weiterleiten und in Zukunft versuchen unsere Servicequalität weiter zu verbessern. Wir hoffen du kommst uns trotzdem bald wieder besuchen Dein Ruby Lotti Team

5 out of 5
Sehr modern eingerichtet. Gute Lage. Sehr freundliches Personal. Zimmer sind top und das Bett super bequem. Würde ich auf jeden Fall wieder buchen.

Posted by on 1 Mar 2020

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4 out of 5
Das Zimmer war schön, das Essen war gut, kein Check-out nötig ist auch ein Plus. Beim Einchecken hat das self-service System nicht funktioniert und die erste Begegnung mit der Personal in der Bar war nicht speziell freundlich. Ich hätte mir auch gewünscht, dass es in meiner Buchung ganz klar geschrieben wäre, dass Frühstück nicht inkludiert ist. Das hat mich überrascht aber zum Glück habe ich im Empfang nachgefragt. All-in-all hat mir das Hotel gut gefallen.

Posted by on 29 Feb 2020

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5 out of 5
Alles bestens, schöne Unterkunft und freundliches Personal

Posted by on 6 Jan 2020

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4 out of 5
Check-In und Check Out ist, da alles Online gemacht wird und selbst die Zimmerkarte nur noch gedruckt wird ohne das eine Person etwas machen muss sehr komfortabel. Auch das man seine Daten bereits im Vorfeld zum Hotel schicken kann ist eine schöne Abwechslung. Für Menschen die den persönlichen Kontakt suchen, allerdings könnte das etwas befremdlich sein.

Posted by on 3 Jan 2020

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4 out of 5
Tolles modernes Hotel, ein perfektes Frühstück. Wurde immer wieder alles aufgefüllt und sehr feiner Kaffee. Das Zimmer war sehr sauber. Tolles uns sehr junges Personal. Wir haben uns sehr wohl gefühlt und unser Aufenthalt in Hamburg war genial. Danke Ruby und danke Hamburg, wir kommen wieder, beste Lage!!!

Posted by on 31 Dec 2019

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About the Ruby Lotti Hotel Hamburg

Location Düsternstraße 1-3, Hamburg, 20355

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at Ruby Lotti Hotel Hamburg. This 3.5-star Hamburg hotel is smoke free.

  • 289 guestrooms or units
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (2.2 km / 1.4 mi)
  • Metro station: Stadthausbrücke S-Bahn (0.2 km / 0.1 mi)

Room Amenities

Ruby Lotti Hotel Hamburg offers 289 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ruby Lotti Hotel
  • Ruby Lotti Hamburg
  • Ruby Lotti
  • Ruby Lotti Hotel Hamburg Hotel
  • Ruby Lotti Hotel Hamburg Hamburg
  • Ruby Lotti Hotel Hamburg Hotel Hamburg

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.