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4.5 out of 5

"In a quiet area of the city just steps away from U Bahn for east access to all areas of the city. " More

By a verified traveller on Tue 02 Jul 2019

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Hotel Description

Scandic Hamburg Emporio's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Hamburger Dom. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2012, this 4-star hotel has 340 rooms over 8 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer separate sitting areas, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy regional cuisine while dining at H2O Hamburg - Stockholm
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Guests really like the accommodation for the overall comfort and low noise level
  • Within a 15-minute walk of Hamburger Dom and Jungfernstieg
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Standard Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£81* Per night/room 19 Jul - 20 Jul

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Scandic Hamburg Emporio ratings based on 59 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Scandic Hamburg Emporio

Everyone (41) Couples (9) Family (4)
4 out of 5
In a quiet area of the city just steps away from U Bahn for east access to all areas of the city.

Posted by on 2 Jul 2019

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5 out of 5

Friendly and helpful staff!

Pros: It was comfortable and in a good location.
Location: It is a 15 minute walk to a train stop which goes directly to airport, which is very convenient.
The staff took time with me to explain how to get places and the best routes. I was very happy with the service. They all seemed to have a good sense of humor as well!

Posted by on 18 Feb 2018

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5 out of 5

An overall good experience

Pros: location, chain's design, convenience food.
Location: very close to the opera (Staadoper), we enjoyed walking to St-Pauli though the park.
Everything was good, the staff was charming. the little things: – the safe was not working, its battery was probably dead; – there was some dust under the bed (I dropped something and made the unfortunate discovery)

Posted by , from Lausanne on 15 Jan 2018

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4 out of 5

Posted by on 5 Mar 2020

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5 out of 5
Preis Leistung war voll okay. Für unseren Städtetrip was es die perfekte unterkunft.

Posted by on 11 Feb 2020

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5 out of 5
Sehr freundliches Personal und zentral gelegenes Hotel.

Posted by on 5 Jan 2020

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5 out of 5
Freundliches Personal, Sauber und ein sehr geiles Frühstücksbuffet

Posted by on 5 Jan 2020

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4 out of 5
Nettes Personal, schöne und moderne Zimmer und sehr zentral gelegen

Posted by on 2 Jan 2020

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4 out of 5
Das ganze Haus wie es gestaltet ist mit seinen angehmen Mitarbeitern, den geräumigen Zimmern, bis hin zur guten Küche.

Posted by on 16 Dec 2019

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4 out of 5

Posted by on 16 Dec 2019

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About the Scandic Hamburg Emporio

Location Dammtorwall 19, Hamburg, HH 20355

Renovations + Closures

The following facilities will be closed from 01 April 2020 to 31 July 2020 (dates subject to change):

  • Bar/Lounge
  • Dining venue
  • Sauna

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference rooms. A sauna, a terrace, and tour or ticket assistance are also featured at the eco-friendly Scandic Hamburg Emporio. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamburg hotel is smoke free.

  • 340 guestrooms or units
  • 8 levels
  • 4682 sq ft of conference space
  • 435 sq. m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg (HAM) (10.6 km / 6.6 mi)
  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (2.1 km / 1.3 mi)
  • Metro station: Gaensemarkt U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Scandic Hamburg Emporio offers 340 forms of accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

H2O Hamburg - Stockholm – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Segway rental/tour nearby
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 2
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 28 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporio Hamburg
  • Scandic Emporio
  • Scandic Emporio Hamburg
  • Scandic Emporio Hotel
  • Scandic Emporio Hotel Hamburg
  • Scandic Hamburg
  • Scandic Hamburg Emporio
  • Scandic Hamburg Emporio Hotel
  • Scandic Hamburg Emporio Hotel
  • Scandic Hamburg Emporio Hamburg
  • Scandic Hamburg Emporio Hotel Hamburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.