- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, helpful staff, comfortable stay
We dealt with 3 different reception staff and they were all very helpful and made us feel welcome. The room was so impressive that we enquired about upgrading to a better room. We were able to do this after the first night. It was worth the move, the bath tub extremely spacious and the room much bigger overall. Location is great for the Elbphilharmonie, about a 10 minute walk, and for city shopping and restaurants, also a few minutes away. We would stay here again when returning to Hamburg.