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- Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
- Free WiFi
- Enjoy international cuisine while dining at Ticino
- Buffet breakfast served daily for a fee
- Wired Internet for a fee
- Self-parking available for a fee
- Take a swim in the indoor pool
- Treat yourself to reflexology, body treatments or facials at Spa
- Services include babysitting, dry cleaning/laundry and concierge services
- On-site recreation includes a health club, a sauna and bicycles to rent
- Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
- Just a 5-minute walk from Hamburg City Hall and 9 minutes on foot from Miniatur Wunderland
- Pets welcome for a fee
Sofitel Hamburg Alter Wall ratings based on 90 verified reviews
Guest reviews for Sofitel Hamburg Alter Wall
Central close to shops and restaurants
25 Sep 2018 by Sofitel Hamburg Alter Wall Team
Dear Sofitel Guest, Thank you very much for your feedback. We are very sorry for the unconvenience regarding the Pay-TV. To avoid further costs, we recommend using the regular channels, which you can receive in almost every language. Every day we do out best to ensure out guests can experience teh highest quality of service possible and will forward your feedback to our reception staff. We hope to see you soon again in our hotel. Best regards, Your Sofitel Hamburg Alter Wall Team
17 Jul 2018 by Sofitel Hamburg Alter Wall
Dear Guest, thanks for your positive review. For more spacous rooms our recommendation is our Superior Category. We are looking forward to welcoming you again here in Hamburg. Your Sofitel Hamburg Alter Wall Team
Sijainti hyvä, mutta hinta-laatusuhde ei
25 Sep 2018 by Sofitel Hamburg Alter Wall Team
Dear Matkalainen, Thank you very much for your extensive feedback. We are happy to hear that you enjoyed your stay with us, especially the room facilities. The bottle of mineral water is included to the room rate, even the minibar is not. We are very sorry for the inconvenience regarding the S-Bahn and would like to apologies. For your next visit we recommend the superior romm with canal view side and hope to see you again very soon. Best regards, Your Sofitel Hamburg Alter Wall Team
27 Sep 2018 by Sofitel Hamburg Alter Wall Team
Sehr geehrter FE, vielen Dank für ihr positives Feedback. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt in unserem Hause verbringen konnten. Mit freundlichen Grüßen, Ihr Sofitel Hamburg Alter Wall Team
7 Aug 2018 by Sofitel Hamburg Alter Wall
Lieber Gast, vielen Dank für Ihr Feedback. Es freunt uns zu lesen, dass Sie mit unseren Leistugnen zufrieden waren. Unser täglicher Anspruch ist es uns zu verbessern, deshalb ist Ihre Anmerkung zur Taxibestellung wichtig für uns. Wir werden nachvollziehen, woran es gelegen hat und diesen Punkt optimieren. Ihr Sofitel Hamburg Alter Wall
About the Sofitel Hamburg Alter WallLocation Alter Wall 40, Hamburg, HH 20457
Sofitel Hamburg Alter Wall offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference centres. A sauna, spa services, and a library are also featured at the luxury Sofitel Hamburg Alter Wall. Parking is available for a fee. This 5-star Hamburg hotel is smoke free.
- 1 building
- 241 guestrooms or units
- 8 levels
- 12917 sq ft of conference space
- 1200 sq. m of conference space
- Built in 2000
- Dining venue
- Bar by the pool
- Bar or lounge
- Coffee shop
- Childcare (surcharge)
- Business centre (24 hours)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Newspapers in lobby (free)
- No smoking on site
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
- Airport: Hamburg (HAM) (11.3 km / 7 mi)
- Train station: Hamburg Central Station (2.1 km / 1.3 mi)
- Metro station: Rodingsmarkt U-Bahn (0.1 km / 0.1 mi)
- Parking: Self parking available for a surcharge
Sofitel Hamburg Alter Wall offers 241 forms of air-conditioned accommodation with iPod docking stations and minibars. 49-inch LCD televisions come with premium satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
- iPod dock
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Hypo-allergenic bedding
- Housekeeping (daily)
- Newspapers (free)
- Designer toiletries
- Iron and ironing board available
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Ticino – This restaurant specialises in international cuisine and serves breakfast and dinner.
Seven Heads – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Golfing nearby
- Bicycle rentals on site
- Sailing nearby
Spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.
The spa is open daily.
- Sauna in spa
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at 11:30 PM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets: EUR 25 per pet, per night
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cots (infant beds) available
- A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 32 per person (approximately)
- Fee for in-room wired Internet: EUR 6 per day (rates may vary)
- Self-parking fee: EUR 26 per day
- Pet fee: EUR 25 per pet, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Sofitel Hamburg Alter Wall Hotel
- Sofitel Alter Wall Hotel
- Sofitel Hamburg Alter Wall
- Sofitel Alter Wall
- Sofitel Hamburg Alter Wall Hotel Hamburg
- Accor Hamburg Alter Wall
- Hamburg Sofitel
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.