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3.6 out of 5

"I really appreciated the week we paased in the Saphire Hotel, everything was almost perfect if we except the week end, the food wasn't good as it was ... " More

By Cherif Algeria on Sat 20 Sep 2014

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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Saphir Palace & Spa. During your stay, you're just a quick walk from Casino La Medina. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 2005, this 5-star hotel has 236 rooms over 4 floors. Enjoy your stay with amenities like a balcony and satellite TV channels in each room.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body wraps, body treatments or massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Casino La Medina and Carthage Land

Saphir Palace & Spa ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Saphir Palace & Spa

Everyone (3) Couples (1) Family (4) Other (1)
4 out of 5

Great holliday in Hammamet

I really appreciated the week we paased in the Saphire Hotel, everything was almost perfect if we except the week end, the food wasn't good as it was the other days...I will return for sure

Posted by on 20 Sep 2014

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4 out of 5
Peut mieux faire il n'est pas digne d'un 5 étoiles certains personnel n'est absolument pas courtois le petit déjeuné n'est pas trop copieux

Posted by on 22 Jun 2019

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4 out of 5
War wie immer, gut und passend für mich. Gehe sicherlich wieder

Posted by on 12 Mar 2019

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Comment from Hotel Management

14 Mar 2019 by Guest Relations

Vielen Dank für Ihre Kommentare

4 out of 5

Hôtel 4 pas plus

Excellent pour le personnel Buffet médiocre Animation inexistante Vu sur mère superbe

Posted by , from paris on 31 Oct 2017

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Comment from Hotel Management

9 Nov 2017 by Mourad

Merci pour votre avis :)

3 out of 5

5 Stern Hotel

Pros: Kenne das Hotel seit Jahren und fühle mich wohl vor Ort.
Cons: Frühstück: Leider ging die Jus/Saft Maschinen (2 St.) die ganze Woche nicht. Sei seit längerem defekt. Kaffeemaschine teilweise defekt.
Location: Touristenzone
Zeit vom 02.05.2017-09.05.2017. Hotel und Personal immer sehr freundlich, Sicherheit gross.

Posted by on 10 May 2017

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2 out of 5

Personnelle incompétent

Le personnel et tout simplement et vraiment mal former

Posted by on 10 Apr 2015

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2 out of 5

Bon hôtel ne mérite toutefois pas étoiles

Etablissement surévalué notamment au niveau du standing décrit (pas assez de parasols à la piscine, nourriture peu variée, wi-fi rare et capricieux, télévisions dans les chambres vieilles et de très mauvaises qualité) Pas de snacks ou bar pour les lunch de midi, pas de bar le soir, salle de sport et tennis ne correspondant pas du tout à un standing 5 étoiles

Posted by on 14 Aug 2014

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4 out of 5

empfehlenswertes Hotel/nur fuer Badesaison

moderne Infrastruktur, 5 Sterne Aussen-Innenpool, Servicepersonal sehr aufmerksam und kundenfreundlich,Buffetangebot riesig und auf lokale Geschmacksrichtung konzentriert. Nachteil: Bedarf an Mineralwasser ab Hotelbar sehr teuer. 1/2 FlaschenWeine (2 Anbieter) in Bar-Karte aufgefuehrt, jedoch nicht am Lager. System fuer Badetuchbeschaffung umstaendlich.Intervention bei Hotel-Dir. (mangelhafte Zimmerreinigung u.techn.Maengel im Bad) erst nach 3 Reklamationen u.nach 2 Tagen beseitigt. Nachher alles o.k.

Posted by on 6 Jan 2013

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5 out of 5

Sehr gute Buchung

direkte Meerlage, schöne Aussicht, sehr guter Komfort

Posted by on 1 Feb 2012

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All-inclusive Details

All-inclusive room rates at Saphir Palace & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Saphir Palace & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the hotel's private sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Saphir Palace & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as windsurfing and waterskiing. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool and a steam room. Self parking is free. A complete renovation of Saphir Palace & Spa was completed in December 2019. Smoking is allowed in designated areas at this 5-star Hammamet hotel.

  • 1 building
  • 236 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2005
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Bowling alley on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Saphir Palace & Spa offers 236 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in December 2019.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Yasmine – This restaurant serves breakfast and dinner.

Le Voile d or – This restaurant only serves dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Waterskiing on site
  • Bowling alley on site
  • Motor boating on site
  • Windsurfing on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A deposit is charged to guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.

Please note that the hotel policy is that appropriate swimwear must be worn in the outdoor swimming pool. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.

Outside food and drinks is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Iberostar Palace
  • Iberostar Saphir
  • Iberostar Saphir Palace
  • Iberostar Saphir Palace Hammamet
  • Iberostar Saphir Palace Hotel
  • Iberostar Saphir Palace Hotel Hammamet
  • Saphir Palace
  • Accor Saphir Palace Hammamet
  • Saphir Palace Hotel Hammamet
  • Saphir Palace Hotel
  • Saphir Palace Hammamet
  • Sofitel Hammamet
  • Hammamet Sofitel
  • Saphir Palace Spa
  • Saphir Palace Spa
  • Jaz Saphir Palace Spa
  • Saphir Palace & Spa Hotel
  • Saphir Palace & Spa Hammamet
  • Saphir Palace & Spa Hotel Hammamet

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 29 October to 30 June.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.