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5.0 out of 5

"This hotel is in a perfect location, has a lovely style and most of all the staff are incredibly helpful. Kate who welcomed us gave her phone number o ... " More

By a verified traveller on Sun 04 Aug 2019

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£28* Per night/room 2 Nov - 3 Nov

Deluxe Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Day Use 3 Hours Only-Additional Charge for Overnight Stay

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Aira Boutique Hanoi Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Hanoi War Museum. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 2011, this 4.5-star hotel has 60 rooms over 8 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with Smart TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at Essence Restaurant, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with Thai massages, facials or manicures and pedicures at Essencia Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • Just a 3-minute walk from Train Street and 3 minutes on foot from Lenin Park
  • Airport shuttle service available for a fee

Aira Boutique Hanoi Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aira Boutique Hanoi Hotel & Spa

Couples (1)
5 out of 5
This hotel is in a perfect location, has a lovely style and most of all the staff are incredibly helpful. Kate who welcomed us gave her phone number on check in and we contacted her by what's app (even after we had checked out) and she was so responsive and helpful each time. 1st class service.

Posted by on 4 Aug 2019

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About the Aira Boutique Hanoi Hotel & Spa

Location 38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000

Property Features

Aira Boutique Hanoi Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a meeting room, and coworking spaces are available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Aira Boutique Hanoi Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Aira Boutique Hanoi Hotel & Spa was completed in November 2017. This 4.5-star Hanoi hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 8 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Aira Boutique Hanoi Hotel & Spa offers 60 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Essence Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

AIRA – This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

  • Health or beauty spa nearby

Spa Services

Essencia Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.5 per day.

Pet Policy

  • Pets and service animals are not allowed at Aira Boutique Hanoi Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 15.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Essence Hanoi
  • Essence Hanoi Hotel
  • Essence Hotel
  • Essence Hotel Hanoi
  • Hanoi Essence
  • Hanoi Essence Hotel
  • Hanoi Hotel Essence
  • Hotel Essence
  • Hotel Essence Hanoi
  • Aira Hanoi & Spa Hanoi
  • Essence Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel & Spa Hotel
  • Aira Boutique Hanoi Hotel & Spa Hanoi
  • Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

You should know

  • Aira Boutique Hanoi Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.