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4.0 out of 5

" This is my 2nd review. I stayed earlier in the week and my stay was fine. I was in a city view suite. I booked a “Superior Double Room” for this next ... " More

By a verified traveller on Sun 24 Mar 2024

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Executive Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£37* Per night/room 6 May - 7 May

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bendecir Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Bendecir Restaurant
  • Indulge with deep-tissue massages, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Thang Long Water Puppet Theatre and 10 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee

Bendecir Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bendecir Hotel & Spa

Everyone (1)
3 out of 5
This is my 2nd review. I stayed earlier in the week and my stay was fine. I was in a city view suite. I booked a “Superior Double Room” for this next visit. (We spent 2 nights in Ha Long Bay in the middle so this is why 2 stays). When I went to walk into my room 602 it stunk of cigarette, it was bad and the hotel acknowledged this so put me into an alternative room for 1 night and then I had to move again as it was booked the following night by someone else (this room was an upgrade, was an ok room however the air conditioning turned off part way through the night and had to reset it this seems a common issue as my friend had the same issue but in a different room. On my 2nd night I moved rooms and the room was waiting for me to simply change over and move my bags. The 2nd room is the style I originally booked, a tiny room but it is what I booked. The toilet however was blocked up and when I flushed it there was a push back of sewage. I reported this however the toilet never flushed properly which is not ideal. Based on my stay here I would stay in a city view suite, I would not opt to stay here again in another type of room.

Posted by on 24 Mar 2024

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4 out of 5
I stayed in a suite I paid for lake view and was given a city view. However appears the layout of the city view room was better. I was fortunate to get an early check in. I arrived at 9am from an international flight and spent 3 hours in the spa before checking in. The hotel is very narrow. The breakfast was not for me. It’s in old town area even though I’m sure I read French district. The area is overwhelmingly busy and cannot walk on any side walks whereas French district a few minutes walk away you can walk on the sidewalks.

Posted by on 23 Mar 2024

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5 out of 5

Nice hotel and easy to reach town

I have a great time staying here, everyone in Hotel was very kind and made me comfortable. It was easy to go anywhere I wanted even for shopping as well. I have wonderful experience staying this hotel.

Posted by , from Korea on 25 Jun 2018

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Comment from Hotel Management

28 Jun 2018 by Tracy

Dear Seung Joo, We would like to express our deep appreciation for sharing your experience during your recent stay with Hanoi Babylon Garden Hotel. It is a delight that you enjoyed the great location, the room as well as the staff' hospitality. It is also a remarkable reward to read that you loved this and had great time here, which would certainly boost our confidence in delivering excellent service. We are looking forward to another opportunity to host you at Hanoi Babylon Garden Hotel, and once again, thank you for your great comments! Warm regards, Tracy (Ms) Customer Service

Property Features

Bendecir Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Bendecir Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. This 4-star Hanoi hotel is smoke free.

  • 60 guestrooms or units
  • 10 levels
  • 2 buildings
  • Built in 2018
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (2 km / 1.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Bendecir Hotel & Spa offers 60 accommodations with minibars and a safe. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

Bendecir Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch. Reservations are required.

Pine & Dine Skybar – On-site bar. Open daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Bendecir Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Babylon Garden Hotel
  • Babylon Garden Hotel
  • Hanoi Babylon Garden
  • Babylon Garden
  • Bendecir Hotel Spa
  • Babylon Garden Hotel
  • Babylon Garden Hotel Spa
  • Bendecir Hotel & Spa Hotel
  • Bendecir Hotel & Spa Hanoi
  • Hanoi Babylon Garden Hotel Spa
  • Bendecir Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.