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Reviews

4.0 / 5Very Good
11 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    My Dinh National Stadium
    15 min walk
  • Popular Location
    The Garden Shopping Center
    4 min drive
  • Popular Location
    Vietnam National Convention Center
    6 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, Crowne Plaza West Hanoi Residences is in the business district and connected to the convention centre. Vietnam Museum of Ethnology and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Imperial Citadel of Thang Long and Hoa Lo Prison Museum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the property's location for the sightseeing.

    Guests like it for

    • Quiet (1 reviews)
    Popular Location

    What's nearby

    • My Dinh National Stadium - 15 min walk
    • The Garden Shopping Center - 4 min drive
    • Vietnam Museum of Ethnology - 4 min drive
    • Lotte Center Hanoi - 6 min drive
    • Vietnam National Convention Center - 6 min drive

    Getting around

    • Hanoi Railway Station - 9 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

    About this property

    Crowne Plaza West Hanoi Residences

    2 restaurants, a full-service spa and an outdoor pool are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. Each apartment boasts a deep soaking tub and offers WiFi and a kitchen. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches, such as a pillow menu and bathrobes.

    Property amenities

    Pool/Spa

    Outdoor pool
    Sunloungers
    Sauna
    Steam room
    Full-service spa
    Massages
    Spa services
    Spa treatment rooms
    Thai massages
    Swedish massages
    Hydrotherapy
    Body treatments
    Outdoor treatment area
    Facials
    12 treatment rooms
    Hot stone massages
    Body wraps
    Aromatherapy

    Internet

    Free WiFi

    Parking and transport

    Free self-parking
    Carport
    Off-street parking
    Local area shuttle (surcharge)
    Accessible parking

    Family friendly

    Children stay free
    Playground

    Kitchen

    Fridge
    Microwave
    Dishwasher
    Cookware/dishes/utensils
    Coffee/tea maker

    Dining

    Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 485000 for adults and VND 240000 for children
    2 restaurants and 1 coffee shop/cafe
    2 bars/lounges
    Minibar
    Snack bar/deli
    Coffee/tea in a common area
    24-hour room service

    Bedrooms

    Pillow menu
    Rollaway/extra beds: VND 1031415.0 per day

    Bathrooms

    Separate bathtub and shower
    Deep-soaking bathtub
    Hairdryer
    Bathrobes
    Slippers
    Free toiletries

    Living spaces

    Living room
    Library
    Sitting area

    Entertainment

    LCD TV with satellite service
    DVD player
    iPod docking station
    TV in a common area

    Outdoor areas

    Terrace
    Barbecue
    Garden
    Picnic area

    Laundry

    Washer/dryer
    Dry cleaning/laundry service
    Laundry facilities

    Work spaces

    Business centre
    Computer station
    Laptop workspace
    Conference space (9688 square feet)

    Climate control

    Air conditioning
    Heating

    Pets

    Service animals only (pets not allowed)

    Suitability/Accessibility

    Lift
    Roll-in shower
    Accessible bathroom
    In-room accessibility
    Soundproofing
    Wheelchair-accessible parking
    Designated smoking areas

    Services and conveniences

    Concierge services
    Tour/ticket assistance
    Daily housekeeping
    Multilingual staff
    Iron/ironing board
    Phone
    Luggage storage
    Safe at front desk
    Safe (surcharge)
    Free newspapers (reception)

    Location highlights

    Connected to the convention centre
    Connected to a shopping centre
    Near the airport
    In the business district
    In the suburbs
    Near a hospital
    Near outlet shopping
    In a provincial park

    Things to do

    24-hour fitness centre
    Casino nearby

    General

    131 rooms
    19 floors
    1 building
    Built in 2011
    Traditional architecture
    4.0

    Very Good

    5 - Excellent
    5
    4 - Good
    3
    3 - Okay
    1
    2 - Mediocre
    2
    1 - Poor
    0
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent Hotel

    The service is marvellous from checkin to checkout. The hotel breakfast offers a wide range of choice and very tasty.

    Stayed 2 nights in Sep 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, room comfort

    Good people but very bad smoking smell in the room, though it is non smoking floor, non smoking room.

    Stayed 2 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    the property is excellent except for the location which is far from downtown Hanoi.

    Stayed 4 nights in Jan 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    This hotel was most appreciated after an awful experience with our first hotel. Very spacious, clean 2 bedroom in the residences. Staff were very helpful & we were given complimentary fruit after a minor issue with the washing machine. We celebrated my husbands birthday while there & the staff remembered in the morning & left a surprise cake in the room to come back too. It’s a half hour from the Old Quarter by taxi which is ok if peak hour morning & afternoon is avoided. While out of the way a bit, going by the standard of our first hotel in the old quarter which was awful, it was absolutely worth it. We spent most days on tours in & around Ha Noi so didn’t explore the area around the hotel at all. Evening meals we were so tired, having a good in room dining means was very much appreciated!

    Stayed 4 nights in Dec 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Crown plaza Hanoi.

    Great hotel. Got everything you need. Pool, sauna, steam etc. Hotel recommend a great local Korean bab restaurant buk buk. Had a wonderful meal there and a great stay in the hotel.

    Stayed 2 nights in Dec 2018

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