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Reviews

4.3 / 5Very Good
156 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    My Dinh National Stadium
    15 min walk
  • Popular Location
    The Garden Shopping Center
    4 min drive
  • Popular Location
    Vietnam National Convention Center
    6 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, Crowne Plaza West Hanoi is in the business district and near the airport. Vietnam Museum of Ethnology and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Travelling with kids? Consider Bao Son Paradise Park, or check out an event or a game at My Dinh National Stadium.

    Popular Location

    What's nearby

    • My Dinh National Stadium - 15 min walk
    • The Garden Shopping Center - 4 min drive
    • Vietnam Museum of Ethnology - 5 min drive
    • Vietnam National Convention Center - 6 min drive
    • Lotte Center Hanoi - 6 min drive

    Getting around

    • Hanoi Van Dien Station - 31 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

    Restaurants

    • Where to eat
    • Lackah – Poolside buffet restaurant offering international cuisine. Serves lunch and dinner daily.
    • Little Korea – Garden-view restaurant offering Korean cuisine. Open daily.
    • Barista – Lobby lounge. Open daily.
    • Pool Bar – Poolside bar. Open daily.

    About this property

    Crowne Plaza West Hanoi

    2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 393 individually decorated rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, fridges and LCD TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Carport
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 20.79 for adults and USD 10.4 for children
    2 restaurants and 1 coffee shop/cafe
    2 bars/lounges and 1 poolside bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    24-hour fitness centre
    Children's pool
    Full-service spa
    Outdoor pool
    Playground
    Sauna
    Shopping

    Family friendly

    Children's pool
    Dry-cleaning service
    Free children's club
    Free cots/infant beds
    Free supervised childcare/activities
    Corner/local shop
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Playground
    Fridge
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Vietnamese

    Business services

    24-hour business centre
    Meeting rooms
    Conference centre

    Outdoors

    BBQ grill(s)
    Garden
    Terrace

    Spa

    12 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - swedish
    Massage - Thai
    Massage/treatment rooms
    Outdoor treatment areas
    Sauna
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bathtub
    Deep-soaking bathtub
    Free toiletries
    Hairdryer

    Entertainment

    37-inch LCD TV
    TV channels
    iPod dock
    pay films

    Food and drink

    Coffee/tea maker
    Minibar
    Fridge

    More

    Connecting rooms available
    Desk
    Individually decorated
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Slippers
    Turndown service
    4.3

    Very Good

    5 - Excellent
    73
    4 - Good
    63
    3 - Okay
    14
    2 - Mediocre
    3
    1 - Poor
    3
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.0
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Staff & service, room comfort

    Stayed 3 nights in Dec 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Dec 2019

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 4 nights in Dec 2019

        4/5 Good

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Nice hotel. Ok for business stay if you need to go to the Convention Center, but very far from the Old Quarter area. Not much places for shopping or bars and restaurants around the hotel. Breakfast is buffet style but may need more variety on a daily basis. All staff are very friendly especially the Concierge Ns. Tam who’s very helpful.

        Stayed 4 nights in Sep 2019

        5/5 Excellent

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        Stayed 3 nights in Aug 2019

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