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5.0 out of 5

"Fantastic stay-the staff are wonderful " More

By a verified traveller on Tue 18 Apr 2023

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Family Room, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£188* Per night/room 2 Apr - 3 Apr

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Executive Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Aira Boutique Hanoi Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Lenin Park. Free WiFi in public areas, a full-service spa and an outdoor pool are available.

  • Free WiFi
  • Enjoy a bite to eat at Essence Restaurant, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Lenin Park and 3 minutes on foot from Train Street
  • Airport shuttle service available for a fee

Aira Boutique Hanoi Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aira Boutique Hanoi Hotel & Spa

Couples (2) Family (2)
5 out of 5
Fantastic stay-the staff are wonderful

Posted by on 18 Apr 2023

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5 out of 5
This hotel is in a perfect location, has a lovely style and most of all the staff are incredibly helpful. Kate who welcomed us gave her phone number on check in and we contacted her by what's app (even after we had checked out) and she was so responsive and helpful each time. 1st class service.

Posted by on 4 Aug 2019

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5 out of 5
Das Aira Hotel ist für einen Aufenthalt in Hanoi perfekt. Das Hotel hat sehr schöne Zimmer und ist sehr sauber. Das Personal ist super. Das Frühstücksbuffet bietet eine große Auswahl. Auf dem Dach hat es eine coole Bar, da lohnt es sich am Abend einen Drink zu nehmen und die Aussicht zu geniessen. Ausserhalb des Hotels hat es viele Restaurants und Einkaufsmöglichkeiten. Die Train Street liegt nur etwa 2 Gehminuten vom Hotel entfernt und man kann das Old Quarter bestens zu Fuss erkunden. Wir würden wieder das Aira Hotel buchen.

Posted by on 22 Mar 2024

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5 out of 5
Very nice, pleasant and calm hotel, just a few minutes away from train street and old quarter, it's very convenient. Special thanks to Suzy and Tony for their warm welcome and to all the staff too. Everything was real great. We enjoyed staying with you.

Posted by on 2 May 2022

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About the Aira Boutique Hanoi Hotel & Spa

Location 38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000

Property Features

Aira Boutique Hanoi Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a meeting room, and coworking spaces are available. The luxury Aira Boutique Hanoi Hotel & Spa also features tour or ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

  • 1 building
  • 60 guestrooms or units
  • 8 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1.2 km / 0.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Essence Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

AIRA – This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Health or beauty spa nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Aira Boutique Hanoi Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.

Pet Policy

  • Pets and service animals are not allowed at Aira Boutique Hanoi Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Essence Hanoi
  • Essence Hanoi Hotel
  • Essence Hotel
  • Essence Hotel Hanoi
  • Hanoi Essence
  • Hanoi Essence Hotel
  • Hanoi Hotel Essence
  • Hotel Essence
  • Hotel Essence Hanoi
  • Aira Hanoi & Spa Hanoi
  • Essence Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel & Spa Hotel
  • Aira Boutique Hanoi Hotel & Spa Hanoi
  • Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.