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Hotel Description

Our customers tell us that they enjoy the free breakfast at Gem Premier Hotel & Spa. During your stay, you'll be connected to the airport and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception and a full-service spa are available. Built in 2016, this 3.5-star hotel has 50 rooms over 10 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with separate living rooms, separate dining areas and LED TVs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Vietnamese cuisine at Gem restaurant, a buffet restaurant with garden views
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with massages, manicures and pedicures or body treatments at Âu Cơ Beauty Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the central location and the proximity to shopping
  • Within a 10-minute walk of Hang Gai Street and Hoan Kiem Lake
  • Airport, train station pick-up and beach shuttle service available for a fee

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£36* Per night/room 5 Dec - 6 Dec

Senior Suite, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Junior Suite, 1 queen bed, 1 single bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite with Balcony, 1 King bed, Church View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofabed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

100.0% of guests recommend out of 438 reviews

Excellent
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Property Features

Gem Premier Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Gem Premier Hotel & Spa. An area shuttle within 2 km, a beach shuttle and a round-trip airport shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 50 guestrooms or units
  • 10 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.6 km / 15.9 mi)
  • Train station: Hanoi Railway Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle, area shuttle within 2 km, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, ski shuttle, theme park shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Gem Premier Hotel & Spa offers 50 forms of air-conditioned accommodation with minibars and a safe. This individually decorated accommodation has separate living rooms. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Dining room
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Down blanket
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Gem restaurant – Overlooking the garden, this buffet restaurant specialises in Vietnamese cuisine and serves breakfast, brunch and lunch. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby

Spa Services

Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5:30 AM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 470000 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • UnionPay
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 360000

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 120000 per day
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 470000 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gem Premier Hotel Hanoi
  • Gem Premier Hotel
  • Hanoi Gem Boutique
  • Gem Boutique Hotel Hanoi
  • Gem Boutique Hanoi
  • Gem Premier Hanoi
  • Gem Premier
  • Gem Boutique Hotel
  • Gem Premier Hotel Spa
  • Hanoi Gem Boutique Hotel
  • Gem Premier Hotel & Spa Hotel
  • Gem Premier Hotel & Spa Hanoi
  • Gem Premier Hotel & Spa Hotel Hanoi

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Gem Premier Hotel & Spa offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.