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Reviews

3.5 / 5Good
2 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    US Embassy
    6 min walk
  • Popular Location
    Lotte Center Hanoi
    2 min drive
  • Popular Location
    Temple of Literature
    2 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi's Ba Dinh neighbourhood, Grand Vista Hanoi is in the city centre. Hanoi Opera House and Hanoi War Museum are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.

    Popular Location

    What's nearby

    • US Embassy - 6 min walk
    • Lotte Center Hanoi - 2 min drive
    • Temple of Literature - 2 min drive
    • One Pillar Pagoda - 3 min drive
    • Ho Chi Minh Museum - 3 min drive

    Getting around

    • Hanoi Yen Vien Station - 13 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

    About this property

    Grand Vista Hanoi

    2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 165 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service (during limited hours), separate bathtubs and showers and flat-screen TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Carport
    24-hour pick-up airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 350000 for adults and VND 250000 for children
    2 restaurants and 1 coffee shop/cafe
    1 bar
    Room service available
    Coffee/tea in a common area

    Things to do

    Fitness centre
    Indoor pool
    Shopping
    Spa services

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Corner/local shop
    Indoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    ATM/banking services
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Vietnamese

    Business services

    24-hour business centre
    2 meeting rooms

    Spa

    2 treatment rooms
    Aromatherapy
    Body treatments
    Massages
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Roll-in shower
    Wheelchair accessible (may have limitations)

    More

    Couples dining
    Romance packages available
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Deep-soaking bathtub
    Hairdryer
    Separate bathtub and shower

    Entertainment

    flat-screen TV

    Food and drink

    Champagne service
    Electric kettle
    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Soundproofing
    3.5
    5 - Excellent
    1
    4 - Good
    0
    3 - Okay
    0
    2 - Mediocre
    1
    1 - Poor
    0
    4.5
    Cleanliness
    3.5
    Service and Staff
    3.0
    Amenities
    4.5
    Property condition

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    There is no concierge at all, you can try and ask the reception but they won't help much. We ask for a recommendation for a good restaurant in the hotel area, the reception representative didn't have a single name to give us. Most of the staff does not speek English and communication with them is very difficult, quite impossible. The rooms have an unpleasant smell and when we ask if there is anything to be done, the reply was that that is a smell of new furniture, and they don't have any perfume to hide the smell (this is not a smell of new furniture). The shower is nice looking but not enough water pressure and the drain is bad so you end up showering in a big puddle. The breakfast is ok, not more than ok. And more than ok is expected from a 5 star hotel. They don't change the served food from day to day and you end up eating the same exact food every day. The food runs out very quickly and a lot of the time if you ask for something that missing they'll say that they are out. (One day only pineapple was served as a fruit, the other day no tomatoes or bell peppers so only lettuce was left) There is NO COMPLIMENTARY COFFEE! The first 5 star hotel I've stayed in that charge for an Americano , cappuccino or esspresso. They do serve black coffee out of a pitcher. The looks of the hotel is good. The rooms look nice , the lobby is as well. We've stayed at two other 5 star hotels in Hanoi and there is really nothing to compare , and the price is similar, so I would suggest y

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best of the best hotel

    새로 오픈한 호텔이어서 룸이나 시설들이 매우 깨끗하고 최신 시설로 갖추어져 있습니다. 수영장은 사진보다 실제 커서 저같이 수영을 좋아하는 사람에게는 이용하는데 너무 만족했습니다. 탕같이 안마하는 곳, 사우나 시설도 잘되어 있으며 아침 조식은 선택의 폭이 많고 맛있었습니다. 호텔에서 하롱베이 투어를 예약해 주었고, 호텔에서 픽업을 해주므로 편하게 다녀올 수 있습니다. 호암끼엠호수 주변에는 관광객이 너무 많아 정신이 없어서 조용한 이 호텔을 적극 추천합니다. 특히 관광지가 여러개 흩어져 있어서 여기 호텔에서 택시로 이동하는데 전혀 문제가 되지 않았습니다. 제가 새벽에 문제가 있어서 도움을 요청했는데도 새벽2시에도 적극적으로 도와주었고, 리셉션과 호텔직원들 모두 굉장히 친절하고 도움을 주려는 모습에 많이 감동했서 숙박을 연장해서 더 지냈네요. 가족단위 및 조용한과 휴식을 원하시는 여행객들에게 최상의 호텔인 것 같아요. This hotel is recently opened with the most modern facilities. The swimming pool is much bigger than the photo. The receptionist and all staff are incredibly friendly and approaching. They helped to arrange the tour of Ha Long Bay and the tour bus picked up the guests at the hotel. The breakfast was delicious and I enjoyed a lot. I will definitely stay at the Grand Vista hotel again. Thank you manager Long! I had a good relaxing at your hotel.

    Stayed 1 night in Oct 2019

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