9 Dec 2019 by Anna
Thanks you so much for your review! Best regards, Anna
22 Apr 2019 by Tung Nguyen
Dear Sir/Madam Thank you very much for a great review from you about my hotel. Here at Hanoi Royal Palace Hotel 2, we strive to provide the highest level of service possible. We hope that your experience with us was a pleasant one, and hope that we can be of service to you again in the future. As a valued customer, your comments and opinions are very important to us. Hope that your review can encourage other customer come to visit our hotel. Have a great day ! Thanks & best regards - Tung Nguyen (Mr.) - Sales & Marketing Manager.
5 Dec 2019 by Anna
Dear Our Valued Guest, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Thanks & best regards Anna (Ms) Sales & Marketing Manager.
23 Nov 2018 by Tung Nguyen ( Customer Service )
Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Thanks & best regards,
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A fitness centre, spa services, and a library are also featured at the business-friendly Hanoi Royal Palace Hotel 2. Smoking is allowed in designated areas at this 4-star Hanoi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hanoi Royal Palace Hotel 2 offers 45 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.