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Hotel Description

Hanoi Royal Palace Hotel 2's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from St. Joseph's Cathedral. Features include free breakfast and free WiFi in public areas, plus a restaurant. This 4-star hotel has 45 rooms over 9 floors. All rooms offer free WiFi and memory foam beds.

  • Air-conditioned rooms with memory foam beds, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of St. Joseph's Cathedral and Hoa Lo Prison Museum
  • Airport and train station pick-up shuttle service available for a fee

Deluxe Double or Twin Room with Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£34* Per night/room 14 Feb - 15 Feb

Deluxe Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Royal Suite City View

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Royal Panorama Suite City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, City View (2 Double and 1 Single Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room with Large Window

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hanoi Royal Palace Hotel 2 ratings based on 9 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hanoi Royal Palace Hotel 2

Everyone (7) Couples (2)
4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Anna

Thanks you so much for your review! Best regards, Anna

4 out of 5
The location is in old quarter Hanoi. Its full of culture and vibrancy. The hotel is good and the staff are super friendly. If you want a quick get away, this is your hotel. It is a good sized room, the bathroom is dated. The room is clean.

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Tung Nguyen

Dear Sir/Madam Thank you very much for a great review from you about my hotel. Here at Hanoi Royal Palace Hotel 2, we strive to provide the highest level of service possible. We hope that your experience with us was a pleasant one, and hope that we can be of service to you again in the future. As a valued customer, your comments and opinions are very important to us. Hope that your review can encourage other customer come to visit our hotel. Have a great day ! Thanks & best regards - Tung Nguyen (Mr.) - Sales & Marketing Manager.

2 out of 5

Looked nice, but moved to sister hotel!

After waiting 10 minutes we were told the electricity was down so was moved to sister hotel Lotus Boutique 5/10 minutes away. Staff were nice but was an awful start of our trip having to trapse to another hotel after looking forward to this seemingly nice hotel. Really ruined the start of our trip, especially seeing fellow travellers check in despite 'electricity being down'. After haggling for a bit, given a very meagre $10 refund even though for 3 nights our refund should've been considerably more after comparing the price difference should've been more like $20! Lotus boutique did have a lovely room and good breakfast.

Posted by on 25 Feb 2017

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4 out of 5
J'ai été satisfait d'une manière générale de ce séjour au Royal Palace Hôtel.

Posted by on 11 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Anna

Dear Our Valued Guest, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Thanks & best regards Anna (Ms) Sales & Marketing Manager.

4 out of 5
Hotel sehr zentral. Für geräuschempfindliche Personen nicht zu empfehlen

Posted by , from Schweiz on 22 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by Tung Nguyen ( Customer Service )

Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Thanks & best regards,

1 out of 5

Unverschämt

Wir sind im Hotel angekommen und unser Zimmer war nicht verfügbar. Nach dem ganzen Hin und Her haben sie uns zu einem anderen Hotel in der Nähe geschickt. Das andere Hotel war alt und ohne Klimaanlage. Also, kein guter Eindruck. Nicht empfehlenswert :/

Posted by , from Berlin on 7 Feb 2018

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4 out of 5

Bon rapport qualité / prix

Hotel bien situé . Personnel agréable . Chambre confortable . Bon petit déjeuné .

Posted by on 12 Mar 2017

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4 out of 5
Zentrale Lage. freundliches Personal, gute Unterstützung bei der weiteren Reiseplanung

Posted by on 1 Feb 2017

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5 out of 5

Toller service, super Preis Leistung

Ich konnte erst nicht glauben, dass wir vor unserem Hotel standen, weil es sehr versteckt und auf den ersten Blick nicht so einladend aussah. Jedoch waren die Zimmer gut und das Personal super freundlich und hilfsbereit. 2 Tage Hanoi reichen übrigens vollkommen aus.

Posted by , from wuppertal on 19 Sep 2016

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Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A fitness centre, spa services, and a library are also featured at the business-friendly Hanoi Royal Palace Hotel 2. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Dining venue
  • Karaoke
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.5 km / 15.8 mi)
  • Train station: Hanoi Railway Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking:

Room Amenities

Hanoi Royal Palace Hotel 2 offers 45 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • UnionPay
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Royal 2
  • Hanoi Royal Hotel 2
  • Hanoi Royal Palace
  • Hanoi Royal Palace 2
  • Hanoi Royal Palace 2 Hotel
  • Royal Palace 2 Hanoi
  • Royal Palace 2 Hotel Hanoi
  • Royal Palace Hanoi Hotel
  • Royal Palace Hotel 2
  • Royal Palace Hotel 2 Hanoi
  • Royal Palace 2
  • Hanoi Royal Palace 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel
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  • Hanoi Royal Palace Hotel 2 Hotel Hanoi

You should know

  • Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.