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3.6 out of 5

"The location is in old quarter Hanoi. Its full of culture and vibrancy. The hotel is good and the staff are super friendly. If you want a quick get ... " More

By a verified traveller on Sat 20 Apr 2019

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Deluxe Double or Twin Room with Window

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£64* Per night/room 9 Feb - 10 Feb

Deluxe Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Royal Suite City View

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Royal Panorama Suite City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, City View (2 Double and 1 Single Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room with Large Window

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Hanoi Royal Palace Hotel 2's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hang Da Market. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This 4-star hotel has 45 rooms over 9 floors. All rooms offer free WiFi and memory foam beds.

  • Air-conditioned rooms with memory foam beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the family-friendly amenities and the central location
  • Steps from Hang Da Market and Vietnamese National Tuong Theatre
  • Airport and train station pick-up shuttle service available for a fee

Hanoi Royal Palace Hotel 2 ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hanoi Royal Palace Hotel 2

Everyone (2) Couples (2) Family (2)
4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Anna

Thanks you so much for your review! Best regards, Anna

4 out of 5
The location is in old quarter Hanoi. Its full of culture and vibrancy. The hotel is good and the staff are super friendly. If you want a quick get away, this is your hotel. It is a good sized room, the bathroom is dated. The room is clean.

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Tung Nguyen

Dear Sir/Madam Thank you very much for a great review from you about my hotel. Here at Hanoi Royal Palace Hotel 2, we strive to provide the highest level of service possible. We hope that your experience with us was a pleasant one, and hope that we can be of service to you again in the future. As a valued customer, your comments and opinions are very important to us. Hope that your review can encourage other customer come to visit our hotel. Have a great day ! Thanks & best regards - Tung Nguyen (Mr.) - Sales & Marketing Manager.

2 out of 5
Vietin hotellissa kaksi viikkoa vaimon ja lapsen kanssa. Valitsin hotellin aiempien arvoiden perusteella, mutta ne eivät pitäneet paikkaansa. Hissille päästääkseen on käveltävä raput toiseen kerrokseen, ja myös yläkerrassa on käveltävä rappuja. Perhehuone oli kooltaan hyvä, ja sängyt olivat hyviä. Vesihanasta ja bidesuihkusta tuli kylmää vettä laskettaessa välillä kiehuvan kuumaa vettä, joten lasten kanssa pitää olla tosi tarkkana. Aamupala oli kelvollinen, mutta välillä aamupalalle piti jonottaa. Henkilökunta oli ystävällistä.

Posted by on 7 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Anna

Thank you very much for your review!

4 out of 5
J'ai été satisfait d'une manière générale de ce séjour au Royal Palace Hôtel.

Posted by on 11 Nov 2019

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Comment from Hotel Management

5 Dec 2019 by Anna

Dear Our Valued Guest, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Thanks & best regards Anna (Ms) Sales & Marketing Manager.

4 out of 5
Hotel sehr zentral. Für geräuschempfindliche Personen nicht zu empfehlen

Posted by , from Schweiz on 22 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by Tung Nguyen ( Customer Service )

Dear Valued Guest, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Thanks & best regards,

Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at the business-friendly Hanoi Royal Palace Hotel 2. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Karaoke
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Hanoi Royal Palace Hotel 2 offers 45 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Royal 2
  • Hanoi Royal Hotel 2
  • Hanoi Royal Palace
  • Hanoi Royal Palace 2
  • Hanoi Royal Palace 2 Hotel
  • Royal Palace 2 Hanoi
  • Royal Palace 2 Hotel Hanoi
  • Royal Palace Hanoi Hotel
  • Royal Palace Hotel 2
  • Royal Palace Hotel 2 Hanoi
  • Royal Palace 2
  • Hanoi Royal Palace 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel
  • Hanoi Royal Palace Hotel 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel Hanoi

You should know

  • Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.