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4.8 out of 5

"This is a superb quality hotel with excellent staff including the most helpful general manager. My wife has to have a gluten free diet which the excel ... " More

By Kevin D. on Fri 04 Sep 2015

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Hotel Description

The breakfast at InterContinental Hanoi Westlake gets good marks from our customers. During your stay, you're just a quick walk from West Lake. Free WiFi in public areas, free self-parking and 3 restaurants are available. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • All rooms offer balconies, Select Comfort beds and deep-soaking bathtubs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Cafe Du Lac, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests like the breakfast and restaurant
  • Just a 4-minute drive from Hanoi Old City Gate and a few minutes from Thang Long Water Puppet Theatre

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£91* Per night/room 14 Dec - 15 Dec

Deluxe Room, 1 King Bed, View (Panoramic View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Bedrooms (Residence)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Lotus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Double Beds, View (Panoramic View)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

InterContinental Hanoi Westlake ratings based on 5 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Hanoi Westlake

Everyone (2) Couples (3)
4 out of 5

Posted by on 8 Jul 2019

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5 out of 5

A super high quality hotel

This is a superb quality hotel with excellent staff including the most helpful general manager. My wife has to have a gluten free diet which the excellent catering team were fully briefed to arrange. A super hotel in a lovely location.

Posted by on 4 Sep 2015

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5 out of 5

Wonderful Hospitality in Hanoi

The Intercontinental Westlake is wonderfully located at Westlake. The facilities are top and the staff is wonderfully friendly. The breakfast buffet is fantastic. In the evening we enjoyed the wonderful view and the skyline of Hanoi. The hotel is about 20 min by taxi outside of the old town. This was no problem for us. We enjoyed the peace at the Westlake.

Posted by , from Basel, Switzerland on 26 Aug 2017

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Comment from Hotel Management

11 Sep 2017 by Hotel Manager

Thanks Andreas for your comment, We are so happy to know that you had a great experience at our hotel during your recent stay at InterContinental Hanoi Westlake. Yes, we are a unique hotel which was built on the surface of Westlake and our staff always aim to bring the InterContinental professional and personalized services to our lovely guests. We hope to welcome you back soon. Best regards, Vu Kim Ngan (Ms.) Personal Assistant to General Manager

5 out of 5

Schönes Hotel direkt auf dem Westlake See.

Pros: Lage, Zimmer und die schöne Bar am See.
Location: Kurze Fahrt ins Stadtzentrum mit all seinen pulsierenden Möglichkeiten und Sehenswürdigkeiten ist zu empfehlen.
Sehr gutes Hotel direkt am (oder besser) auf dem Westlake gelegen. Sehr schöne Aussicht über den See direkt zur Stadt-Skyline. Schöne Bar mit bequemen Sesseln direkt am See - ideal um am Abend vom Lärm, Stress und den vielen Eindrücken der Altstadt zu entspannen.

Posted by on 4 Feb 2017

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5 out of 5

Oase der Ruhe

Die Lage am West Lake ist schön und ruhig. Nach jedem Ausflug haben wir das Hotel als Oase der Ruhe empfunden.

Posted by on 4 Aug 2014

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About the InterContinental Hanoi Westlake

Location 5 Tu Hoa, Hanoi, 10000

Property Features

InterContinental Hanoi Westlake offers its guests a 24-hour health club and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury InterContinental Hanoi Westlake. Self parking is free. Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 3 dining venues
  • 3 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (21.4 km / 13.3 mi)
  • Train station: Hanoi Long Bien Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Guest accommodation at InterContinental Hanoi Westlake offers a safe and complimentary bottles of water. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided.

  • Private balcony
  • Select Comfort beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Cafe Du Lac – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Milan – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner.

Saigon – This restaurant specialises in Asian cuisine and only serves dinner.

On-site venue No. 4 – cocktail bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Westlake InterContinental
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • InterContinental Westlake Hotel
  • InterContinental Westlake Hotel Hanoi
  • Intercontinental Hanoi Westlake Hotel Hanoi
  • InterContinental Hanoi Westlake Hotel
  • InterContinental Hanoi Westlake Hotel
  • InterContinental Hanoi Westlake Hanoi
  • InterContinental Hanoi Westlake Hotel Hanoi

You should know

  • InterContinental Hanoi Westlake offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.