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InterContinental Hanoi Westlake

Star Rating
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
1,214 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tran Quoc Pagoda
    2 min drive
  • Popular Location
    Hanoi Botanical Garden
    3 min drive
  • Popular Location
    Ba Dinh Square
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    19 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, InterContinental Hanoi Westlake is in the city centre and on a lake. Hanoi War Museum and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Ho Tay Water Park and Rising Sun Park are also worth visiting.

    Popular Location

    What's nearby

    • Tran Quoc Pagoda - 2 min drive
    • Hanoi Botanical Garden - 3 min drive
    • Ba Dinh Square - 5 min drive
    • Ho Chi Minh Mausoleum - 9 min drive
    • One Pillar Pagoda - 10 min drive

    Getting around

    • Hanoi Long Bien Station - 3 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 19 min drive

    Restaurants

    • Where to eat
    • Cafe Du Lac – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner.
    • Milan – Pool-view restaurant offering Italian cuisine. Serves dinner.
    • Saigon – Restaurant offering Asian cuisine. Serves dinner.
    • Fourth on-site dining venue – Cocktail bar.

    About this property

    InterContinental Hanoi Westlake

    Along with 3 restaurants, this hotel has an outdoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a swim-up bar and a coffee shop/café are on-site. All 318 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Other amenities available to guests include free wired Internet, Select Comfort and 24-hour room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 20 for adults and USD 10 for children
    3 restaurants and 1 coffee shop/cafe
    3 bars/lounges, 1 swim-up bar and 1 poolside bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    24-hour health club
    Children's pool
    Outdoor pool
    Sauna
    Steam room

    Family friendly

    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Vietnamese

    Business services

    Business centre
    Computer station
    Meeting rooms
    Conference centre

    Outdoors

    Garden
    Pool sunloungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Pillow menu
    Rollaway/extra beds (surcharge)
    Select comfort bed

    Bathroom

    Bathrobes
    bathtub or shower
    Deep-soaking bathtub
    Free toiletries
    Hairdryer
    Rainfall showerhead

    Entertainment

    LCD TV
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    Outdoor space

    Balcony

    More

    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.4

    Excellent

    5 - Excellent
    696
    4 - Good
    394
    3 - Okay
    74
    2 - Mediocre
    32
    1 - Poor
    18
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The idea of a property on a tranquil lake near Hanoi was appealing. The prices seemed a little high but we went ahead and booked. The initial room was terrible, very smelly and dark. You could see and be seen by everyone walking past. My wife and I are more private people. The staff readily offered another room that was acceptable but I wish it didn’t have to happen. Breakfast buffet was huge but nothing was exceptional.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Rather old property- good stay

    The club lounge was quite good with a lot of options for food & drinks & excellent service by the manager. Apart from that the rest of the hotel was just about ok. The rooms need to be renovated

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Club lounge and staff were excellent. Lakeview, limousine service were also good. Dinner at Milan restaurant was superb and we visited two days in a row.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    zing service

    Absolutely amazing service Nice food Wine list not that appealing

    Stayed 4 nights in Dec 2019

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