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Reviews

4.7 / 5Exceptional
396 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Vietnam National Convention Center
    10 min walk
  • Popular Location
    My Dinh National Stadium
    5 min drive
  • Popular Location
    Vietnam Museum of Ethnology
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, JW Marriott Hotel Hanoi is in the city centre and connected to the convention centre. Vietnam Museum of Ethnology and Hanoi War Museum are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

    4.1/5 guest location rating

    Guests like it for

    • Quiet (149 reviews)
    • Safe (114 reviews)
    • Good places to eat (40 reviews)
    Popular Location

    What's nearby

    • Vietnam National Convention Center - 10 min walk
    • My Dinh National Stadium - 5 min drive
    • US Embassy - 5 min drive
    • Lotte Center Hanoi - 5 min drive
    • Vietnam Museum of Ethnology - 5 min drive

    Getting around

    • Hanoi Railway Station - 8 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

    Restaurants

    • Where to eat
    • French Grill – Restaurant offering French cuisine. Serves dinner daily. Reservations required.
    • JW Café – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Reservations required.
    • Smack Dab Hanoi – Bar. Open daily. Reservations required.
    • The Lounge – Bistro offering international cuisine. Serves breakfast, lunch and dinner daily.

    About this property

    JW Marriott Hotel Hanoi

    Along with 5 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and 2 coffee shops/cafés are on-site. All 449 rooms boast deep soaking bathtubs, and offer free wired Internet and pillowtop beds. IPod docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (VND 250000 per day), Free wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Limo/town car service
    Shopping centre shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: VND 796950 for adults and VND 398475 for children
    5 restaurants and 2 coffee shops
    2 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness centre
    Indoor pool
    Playground
    Spa services
    Hot tub

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Indoor pool
    Laundry facilities
    Playground
    Fridge
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Dutch
    English
    French
    German
    Japanese
    Korean
    Vietnamese

    Business services

    Business centre
    Meeting rooms

    Outdoors

    Garden
    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Facials
    Manicures and pedicures
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Braille signage
    Wheelchair-accessible public bathroom
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Pillow-top mattress
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    42-inch LCD TV
    TV channels
    iPod dock

    Food and drink

    Espresso maker
    Free bottled water
    Minibar
    Fridge

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    304
    4 - Good
    65
    3 - Okay
    17
    2 - Mediocre
    6
    1 - Poor
    4
    4.8
    Cleanliness
    4.6
    Service and Staff
    4.6
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Urban retreat

    Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was beyond amazing and excellent staff and by far the absolute best Marriott I’ve ever stayed in my life

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The attitude of the hotel staff was amazing. Excellent facilities and amenities

    Stayed 3 nights in Dec 2019

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