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Hotel Description

Lotte Hotel Hanoi's quiet location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Lotte Center Hanoi. Free WiFi in public areas, free self-parking and 4 restaurants are available. This 5-star hotel has 318 rooms. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to massages or manicures and pedicures at Evian
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a sauna and a golf driving range
  • Guests like the accommodation for the cleanliness, spaciousness and nice bathrooms
  • Steps from Lotte Center Hanoi and a 4-minute drive from Temple of Literature
  • Airport shuttle service available for a fee

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£91* Per night/room 20 Dec - 21 Dec

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Twins

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Junior Suite Twin (Festive Season Package) Breakfast Included & Late Check Out

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Junior Suite King (Festive Season Package) Breakfast Buffet & Late Check out

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room (Festive Season Package)-Breakfast Buffet & Late Check Out

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend out of 2244 reviews

Excellent
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Property Features

Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13870 square feet (1289 square metres). A health club, a hot tub, and a sauna are also featured at the luxury Lotte Hotel Hanoi. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Hanoi hotel is smoke free.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 3 conference rooms
  • 13870 sq ft of conference space
  • 1289 sq. m of conference space
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.5 km / 15.9 mi)
  • Train station: Hanoi Railway Station (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lotte Hotel Hanoi offers 318 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary slippers, designer toiletries and a bidet. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Grill 63 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Red River – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan – This restaurant specialises in dim sum.

Top of Hanoi – On-site brasserie. Guests can enjoy drinks at the bar.

Pharaohs – This cocktail bar only serves light fare.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Basketball on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2171400.0 per day.

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • No pets or service animals allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 2171400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi

You should know

  • Lotte Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.