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Reviews

4.7 / 5Exceptional
894 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Lotte Center Hanoi
    4 min walk
  • Popular Location
    US Embassy
    2 min drive
  • Popular Location
    Vietnam Museum of Ethnology
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-24. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    In the business district, Lotte Hotel Hanoi is in Hanoi's Ba Dinh neighbourhood, an area with good shopping. Vietnam Museum of Ethnology and Hanoi War Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

    Popular Location

    What's nearby

    • Lotte Center Hanoi - 4 min walk
    • US Embassy - 2 min drive
    • Ho Chi Minh Museum - 4 min drive
    • Vietnam Museum of Ethnology - 5 min drive
    • Hanoi Botanical Garden - 8 min drive

    Getting around

    • Hanoi Railway Station - 13 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

    Restaurants

    • Where to eat
    • Grill 63 – Restaurant with a bar. Serves breakfast, lunch and dinner.
    • Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
    • Tim Ho Wan – Restaurant offering dim sum.
    • Top of Hanoi – Brasserie with a bar.

    About this property

    Lotte Hotel Hanoi

    4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site. All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    4 restaurants
    2 bars/lounges
    24-hour room service

    Things to do

    Basketball
    Full-service spa
    Golf driving range
    Health club
    Indoor pool
    Outdoor pool
    Sauna
    Hot tub

    Family friendly

    Dry-cleaning service
    Indoor pool
    Laundry facilities
    Outdoor pool

    Conveniences

    Banquet hall
    Lift
    Free newspapers in reception

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Japanese
    Korean
    Vietnamese

    Business services

    3 meeting rooms
    Business centre
    Conference space (13870 square feet)

    Outdoors

    BBQ grill(s)

    Spa

    Manicures and pedicures
    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Assistive listening devices available
    Braille signage

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Pillow menu
    Premium bedding

    Bathroom

    Bidet
    Designer toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    48-inch LED TV
    TV channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Desk
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    702
    4 - Good
    144
    3 - Okay
    26
    2 - Mediocre
    14
    1 - Poor
    8
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.7
    Amenities
    4.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness

    Good location, well staffed, all facilities were excellent and spacious. Well equipped gym and spa. Staff were always helpful

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent service, amenities, location, food and views.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Little pricy but great

    Stayed there with my older brother it’s the best hotel probably in town Good location Great room/service Secure Little pricy for Vietnam

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

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