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Reviews

4.0 / 5Very Good
10 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Ba Vi National Park
    20 min walk
  • Popular Location
    Minh Quang Ferry
    37 min drive
  • Popular Location
    Lang Co Duong Lam
    41 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    105 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, Melia Ba Vi Mountain Retreat is in the historical district and on a river. Ba Vi National Park and Lang Co Duong Lam are local landmarks, and if an activity is on the agenda, check out Minh Quang Ferry.

    Popular Location

    What's nearby

    • Ba Vi National Park - 20 min walk
    • Minh Quang Ferry - 37 min drive
    • Lang Co Duong Lam - 41 min drive
    • Vac Lake - 68 min drive
    • My Hanh Garden - 75 min drive

    Getting around

    • Hanoi (HAN-Noi Bai Intl.) - 105 min drive

    Restaurants

    • Where to eat
    • Senses – Restaurant offering international cuisine. Serves breakfast and lunch daily.
    • Tonkin – Restaurant offering Vietnamese cuisine. Serves lunch and dinner on selected days.
    • 1902 Lobby lounge – Lobby lounge. Open daily.

    About this property

    Melia Ba Vi Mountain Retreat

    2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge and a business centre. All 47 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LED TVs with satellite channels. Other amenities available to guests include balconies or patios, iPod docking stations and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free continental breakfast available daily 6:30 AM–10 AM
    2 restaurants
    1 bar
    Room service available

    Things to do

    Bike hire
    Full-service spa
    Health club
    Mountain biking
    Outdoor pool
    Yoga classes

    Family friendly

    Dry-cleaning service
    Laundry facilities
    Outdoor pool

    Conveniences

    Free newspapers in reception
    No lifts

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Vietnamese

    Business services

    2 meeting rooms
    Business centre

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Terrace

    Spa

    Spa open daily

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Pillow menu

    Bathroom

    Bathrobes
    bathtub or shower
    Bidet
    Free toiletries
    Hairdryer
    Rainfall showerhead

    Entertainment

    iPod dock
    LED TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    Outdoor space

    Balcony or patio

    More

    Desk
    Safe
    Slippers
    Turndown service
    4.0

    Very Good

    5 - Excellent
    5
    4 - Good
    2
    3 - Okay
    2
    2 - Mediocre
    0
    1 - Poor
    1
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.6
    Property condition

    1/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Beware of scam attempts

    This place is really beautiful and the facilities are great, especially the heated pool. We actually enjoyed our stay; which is why it pains me so much how it ended. The staff was trying to basically scam us. We were checking out really early. We booked our taxi to the airport days before, and the receptionist told us it will cost 700K VND. I gave them my credit card to cover the bill. Their card reader appeared to not work—and we’ve been traveling in south east Asia for 2 weeks by then and I used my credit card in every single hotel by then without a problem—they said their Internet connection was bad. It was taking so long that we were afraid we will miss our flight, so I left them my credit card information. We were in the taxi when the reception called me and asked to withdraw the amount in cash and give it to the driver (!) –and it was a little over 6 million VND. Ok, fine, we did that. We stopped at an ATM in the middle of the night. I just gave the driver 7 million VND for the hotel and forfeited the change. We gave the driver 700,000 VND as well for the taxi. When back in NYC I got the email when the hotel claimed we I’ve them still over 2 million VND, and that they paid for the taxi (a total lie). I had the receipt which was printed after they checked the minibar and everything, and obviously we didn’t add anything to it after checking out at 4am. Do not fall for the credit card reader trick and give them cash! They will try to geT more money out of you! Outrageous

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    GOOD- House keeping was great. I had a big spider in my room and a little old lady came and took it away. Very secluded and quiet, great for a get away from all the noise. Rooms and view was beautiful. BAD- Communication was very hard because alot of the staff dont speak english. Liquor choices are very limited and for some bottles, you have to buy the whole bottle to drink it. Food was very expensive but flavor was very bland. Need more variety on the menu. How are you in vietnam and not have a vietnamese menu on the weekdays???? You get a very limited vietnamese menu on the weekend. Smh😫. The resort also has no gift shop or any shop. I needed a sandal and also needed some allergy medicine and there was none to be found. The only way was to get a taxi and go down to town which cost about 500,000 vnd which equals to about 20 usd. Also, you have to pay a ticket fee to go back up to the mountain resort, which cost about 200,000 vnd.

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was excellent. Very nice experience and wonderfull staff!!!

    Stayed 2 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Melia Ba Vi Mountain Retreat is located in a heavenly national park. The grounds are spectacular! However, the room could be cleaner as I don't expect a dusty room in a resort. The resort has excellent service. Everyone was friendly and welcoming. The Yhi Spa was sooooo good. The masseuse manage to press every spot the way I liked it to be. Senses serve excellent food. The lounge was beautifully decorated and very comfortable. I highly recommend their Vietnamese coffee.

    Stayed 3 nights in Apr 2019

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