"Friendly staff. Otherwise typical chain hotel: overpriced, small room and thin walls. Quite convenient location. " More
24 Dec 2019 by General Manager, Mövenpick Hotel Hanoi
Dear valued guest, Thank you for taking the time to share your feedback on our hotel. We are glad that our location and services were to your expectation. On the other hand, we are sorry to hear that our room amenities were not able to offer you a comfortable and satisfaction. We appreciate your input and will work hard to ensure your future experiences at our hotel will be better. Should there is any problem regarding your stay, please let us know via Trang.TranViet@movenpick.com. We wish you well and look forward to welcoming you back. Kind regards, Nicolas Josi
14 Sep 2018 by Nicolas Josi, General Manager, MövenpickHotelHanoi
Dear Gov, Thank you for sharing such a wonderful review. It was our pleasure having you with us and making your stay comfortable and pleasant. We look forward to seeing you again in the near future. Kind regards,
12 Sep 2019 by General Manager, Mövenpick Hotel Hanoi
Dear valued guest, Thank you for your wonderful rating of our hotel. We are glad that our level of attention and services has helped you enjoy your trip to Hanoi immensely. We look forward to your future returns and wish you well in the meantime. Kind regards, Nicolas Josi
Movenpick Hotel Hanoi Centre offers its guests a full-service spa, a steam room, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business centre, 4 meeting rooms, and limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Movenpick Hotel Hanoi Centre. Limited free parking is available on a first-come, first-served basis. This 5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Movenpick Hotel Hanoi Centre offers 155 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9 AM.
Mangosteen Restaurant – This restaurant serves breakfast, lunch and dinner.
O'macanese – This diner serves lunch and dinner. Open daily.
Lounge 83 – On-site lobby lounge. Open daily.
Cabana – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a steam room and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Movenpick Hotel Hanoi Centre offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
