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5.0 out of 5

"Great buffet breakfast with friendly staff who look after your needs. " More

By a verified traveller on Thu 29 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Novotel Suites Hanoi. During your stay, you'll be within walking distance of Indochina Plaza Ha Noi. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars. Built in 2015, this 4-star hotel has 150 rooms over 17 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Food Exchange, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre and a playground
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 11 minutes by foot from Indochina Plaza Ha Noi and a 4-minute drive from Embassy of Japan
  • Airport shuttle service available for a fee

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£57* Per night/room 27 Dec - 28 Dec

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Deluxe Studio

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Novotel Suites Hanoi ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Suites Hanoi

Everyone (1)
5 out of 5

Great apartments, plenty of space

Pros: Very helpful friendly staff.
Cons: Better brighter larger signage at the front of the hotel, in the dark we missed it.
Great buffet breakfast with friendly staff who look after your needs.

Posted by , from Worthing UK on 29 Mar 2018

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About the Novotel Suites Hanoi

Location 5 Duy Tan Street, Hanoi,

Property Features

Novotel Suites Hanoi offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference rooms. A rooftop terrace, a library, and a free kid's club are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 150 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (26.5 km / 16.4 mi)
  • Train station: Hanoi Railway Station (7.3 km / 4.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Novotel Suites Hanoi offers 150 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Food Exchange – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Rooftop Bar – On-site rooftop bar. Open daily.

Gourmet Bar – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 924000.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Long-term renters welcome. Safety features at this property include a fire extinguisher and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • One child stays free
  • Long-term renters welcome
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 681000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 485100 for adults and VND 242550 for children (approximately)
  • Airport shuttle fee: VND 1150000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 16 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Suites Hanoi Opening March 2016 Hotel
  • Novotel Suites Opening March 2016 Hotel
  • Novotel Suites Hanoi Opening March 2016
  • Novotel Suites Opening March 2016
  • Novotel Suites Hanoi Opening May 2016 Hotel
  • Novotel Suites Opening May 2016 Hotel
  • Novotel Suites Hanoi Opening May 2016
  • Novotel Suites Opening May 2016
  • Novotel Suites Hanoi (Opening March 2016)
  • Novotel Suites Hanoi (Opening April 2016)
  • Novotel Suites Hanoi Hotel
  • Novotel Suites Hanoi (Opening May 2016)
  • Novotel Suites
  • Novotel Suites Hanoi Hotel
  • Novotel Suites Hanoi Hanoi
  • Novotel Suites Hanoi Hotel Hanoi

You should know

  • Novotel Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.ebookers.com/Hanoi-Hotels-Novotel-Suites-Hanoi.h13099651-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.