"Our first room was small and dark but our subsequent rooms were lovely. Very helpful and friendly staff, good location " More
18 Feb 2020 by Andy Vu
Dear Sir/Madam, Thank you for your stay and useful comment about our hotel. We would like to thank you for your great compliment. It was strong motivation to encourage hotel staffs to be professional ones of taking care of customers. We would love to take a great chance to welcome you back to our hotel again for new feelings and service. Best regards Andy Vu Director of Sales & Marketing
15 May 2019 by Andy Vu
Dear Sir/madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu
The property is closed between 10 October and 30 November.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly O'Gallery Premier Hotel & Spa. This 4-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
O'Gallery Premier Hotel & Spa offers 55 accommodations with minibars and a safe. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
On-site venue – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
O'Gallery Premier Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
