6 Oct 2019 by Andy Vu
Dear Sir/madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu
5 Dec 2019 by Andy Vu
Dear Sir/Madam, Thank you for taking the time to share your thoughts about our hotel. We are all more than happy to know that you had an excellent stay with us, and you enjoyed every aspects of your stay and the service provided by the staff. I hope to welcome you back in the future sincerely. Best regards, Andy Vu
13 Apr 2018 by Andy Vu
Thank you very much for your review. It is so regretful to hear that from you. We hope to have change to welcome you again in our hotel with better experience.
Oriental Suite Hotel & Spa offers its guests room service (during limited hours). The front desk is open around the clock.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Guest accommodation at Oriental Suite Hotel & Spa offers fireplaces and a safe. Coffee/tea makers and minibars are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.