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Reviews

4.4 / 5Excellent
773 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tran Quoc Pagoda
    5 min walk
  • Popular Location
    Hanoi Botanical Garden
    16 min walk
  • Popular Location
    Ba Dinh Square
    4 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    20 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-24. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi's Ba Dinh neighbourhood, Pan Pacific Hanoi is in the city centre and on a lake. Hanoi Opera House and Hanoi War Museum are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium.

    4.5/5 guest location rating

    Guests like it for

    • Safe (176 reviews)
    • Quiet (145 reviews)
    • Walkable (106 reviews)
    Popular Location

    What's nearby

    • Tran Quoc Pagoda - 5 min walk
    • Hanoi Botanical Garden - 16 min walk
    • Dong Xuan Market - 2 min drive
    • Ba Dinh Square - 4 min drive
    • Ho Chi Minh Mausoleum - 4 min drive

    Getting around

    • Hanoi Long Bien Station - 2 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

    Restaurants

    • Where to eat
    • Pacifica – Restaurant offering international cuisine. Serves breakfast and lunch daily.
    • Ming – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • Song Hong Bar – Lobby lounge offering international cuisine. Serves lunch and light fare daily.
    • Summit Lounge – Rooftop bar offering international cuisine. Open daily.

    About this property

    Pan Pacific Hanoi

    Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 273 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
    2 restaurants and 1 coffee shop/cafe
    2 bars/lounges
    24-hour room service

    Things to do

    24-hour fitness centre
    Full-service spa
    Indoor pool
    Shopping

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Indoor pool
    Laundry facilities
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Soundproofed rooms
    Supervised childcare/activities (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Vietnamese

    Business services

    6 meeting rooms
    Conference centre (13143 square feet of space)

    Outdoors

    BBQ grill(s)
    Rooftop terrace

    Spa

    5 treatment rooms
    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    TV channels
    flat-screen TV

    Food and drink

    Free bottled water

    More

    Connecting rooms available
    Desk
    Free newspapers
    Phone
    Safe
    Slippers
    Soundproofing
    Turndown service
    4.4

    Excellent

    5 - Excellent
    419
    4 - Good
    265
    3 - Okay
    60
    2 - Mediocre
    20
    1 - Poor
    9
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent !

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great luxury property with fantastic views of Hanoi from the roof top bar

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

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