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4.7 out of 5

"clean, modern hotel. friendly, helpful staff, good food, all you would expect from a 5 star hotel. It however not in the center of things and there is ... " More

By sam69 on Sun 14 Jun 2015

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Hotel Description

The clean rooms at Pullman Hanoi Hotel get good marks from our customers. During your stay, you'll be within walking distance of Temple of Literature. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Built in 1998, this 4.5-star hotel has 240 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and a fireplace in each room.

  • Shared rooms with fireplaces, Select Comfort beds and separate sitting areas
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at La Cheminee, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to reflexology, body scrubs or massages at Fit and Spa Lounge
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests share positive feedback about the dining, from the restaurant and breakfast to the bar
  • 11 minutes by foot from Temple of Literature and a 2-minute drive from Ho Chi Minh Mausoleum

Superior Room, City View

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£52* Per night/room 12 Jan - 13 Jan

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pullman Hanoi Hotel ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Pullman Hanoi Hotel

Business (2) Couples (1)
4 out of 5

top quality hotel

clean, modern hotel. friendly, helpful staff, good food, all you would expect from a 5 star hotel. It however not in the center of things and there is not much within walking distance. However taxis are cheap and so you can get one to the old part of town for about $3.

Posted by on 14 Jun 2015

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5 out of 5

Gutes Hotel

Das Hotel ist sehr gut und ich würde es wieder buchen.

Posted by on 10 Apr 2015

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5 out of 5

Meets all expectations

Whatever you expect from a five star hotel, you will get it here. Nice romms, although not styled in an excessive way, large breakfast buffet, friendly staff and located in the heart of Hanoi will make your stay a satisfied one. WIFI Internet connections in all rooms is free. I was on a business trip, therefore I had no time to experience the equipment for leisure (gym, swiming pool). I would book the hotel again.

Posted by on 18 Jan 2014

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Property Features

A winery is on site. Pullman Hanoi Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 6241 square feet (580 square metres) and includes conference centres. A fitness centre, a sauna, and a terrace are also featured at the luxury Pullman Hanoi Hotel. Free self parking is available. Smoking is allowed in designated areas at this Mediterranean Hanoi hotel.

  • 1 building
  • 240 guestrooms or units
  • 14 levels
  • 6241 sq ft of conference space
  • 580 sq. m of conference space
  • Built in 1998
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (26.4 km / 16.4 mi)
  • Train station: Hanoi Railway Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Pullman Hanoi Hotel offers 240 forms of shared accommodation with air conditioning, fireplaces and minibars (stocked with some free items). This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Accommodations are shared
  • Fireplace
  • Sitting area
  • Select Comfort beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

La Cheminee – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.

Mint Bar – This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Fit and Spa Lounge has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Reflexology
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Executive Lounge for reservation on Executive floor
If you are planning to arrive after 12:30 PM, please contact the property in advance using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to Executive Lounge for reservation on Executive floor
Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • UnionPay
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Pullman
  • Hanoi Pullman Hotel
  • Hotel Pullman Hanoi
  • Pullman Hanoi
  • Pullman Hanoi Hotel
  • Pullman Hotel Hanoi
  • Pullman Hanoi Hotel Hotel
  • Pullman Hanoi Hotel Hanoi
  • Pullman Hanoi Hotel Hotel Hanoi

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.