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Reviews

4.2 / 5Very Good
354 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tran Quoc Pagoda
    2 min drive
  • Popular Location
    Hanoi Botanical Garden
    4 min drive
  • Popular Location
    Ho Chi Minh Mausoleum
    10 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    19 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi, Sheraton Hanoi Hotel is in the city centre and on a lake. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Ho Tay Water Park and Rising Sun Park.

    Popular Location

    What's nearby

    • Tran Quoc Pagoda - 2 min drive
    • Hanoi Botanical Garden - 4 min drive
    • Ba Dinh Square - 5 min drive
    • Ho Chi Minh Museum - 6 min drive
    • Ho Chi Minh Mausoleum - 10 min drive

    Getting around

    • Hanoi Long Bien Station - 3 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 19 min drive

    Restaurants

    • Where to eat
    • Oven D'or – Open daily. Reservations required. Kids' menu available.
    • Hemispheres – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
    • Chime – Bar offering international cuisine. Serves dinner and light fare daily.

    About this property

    Sheraton Hanoi Hotel

    Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 299 rooms feature modern comforts such as TVs with cable channels, along with free WiFi. Guests will also find Select Comfort, 24-hour room service and minibars.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet
    Free in-room WiFi has a 3-device limit

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 20 for adults and USD 10 for children
    2 restaurants and 1 coffee shop/cafe
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    Aerobics classes
    Children's pool
    Fitness centre
    Full-service spa
    Outdoor pool
    Sauna
    Shopping
    Steam room
    Yoga classes

    Family friendly

    Children's pool
    Dry-cleaning service
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Korean
    Vietnamese

    Business services

    Business centre
    Meeting rooms
    Conference centre (14854 square feet of space)

    Outdoors

    Garden
    Terrace

    Spa

    5 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Facials
    Manicures and pedicures
    Massage - hot stone
    Massage/treatment rooms
    Sauna
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage
    Assistive listening devices in meeting rooms
    Wheelchair-accessible van parking
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Rollaway/extra beds (surcharge)
    Select comfort bed

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    37-inch TV
    TV channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    Turndown service
    4.2

    Very Good

    5 - Excellent
    166
    4 - Good
    132
    3 - Okay
    38
    2 - Mediocre
    11
    1 - Poor
    7
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very beautiful property. We had a lake view which was amazing when the sun went down. The staff were extremely courteous and friendly.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Luxurious!

    My American son and Vietnamese DIL got married here. Highest quality, service, comfort and elegance! The garden area and ballroom for the wedding ceremony and dinner were beautiful. The rooms were spacious and luxurious.

    Stayed 1 night in Sep 2019

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