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3.5 out of 5

"-The business center is only available for people having upgraded room!!! - Most of the time there is only one elevator working for 17 floor!! i had ... " More

By a verified traveller on Fri 13 Dec 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£78* Per night/room 1 Dec - 2 Dec

Towers Luxury Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Towers Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The quiet rooms at Rainbow Towers Hotel And Conference Centre get good marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Queen Victoria Museum. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool. Built in 1986, this 4.5-star hotel has 305 rooms over 19 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests speak favourably about the helpful staff and the proximity to the airport
  • 11 minutes on foot from Queen Victoria Museum and a 1-minute drive from National Museum
  • Airport shuttle service available for a fee

Rainbow Towers Hotel And Conference Centre ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Rainbow Towers Hotel And Conference Centre

3 out of 5
-The business center is only available for people having upgraded room!!! - Most of the time there is only one elevator working for 17 floor!! i had to wait more than 20 minutes sometimes to move to 2 different floor!!! - Room service guy super rude and not always have what ordered!! - Shower is so small and so old you cannot take shower properly. At least there was a bathtab - The cleaning lady took out towels although I had not done check out.. + Spatious and clean room although the bathroom clearly need a refreshment + Recpetionnists and most of staffs were very kind and helpful

Posted by on 13 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Tawanda

Refreshing day, Thank you very much for taking time to give us feedback. We sincerely apologize for the bad experience you encountered during your stay. It is disappointing to note that we could not meet your expectations. We have taken note of all areas of concern that you highlighted, management will ensure corrective action is taken to avoid the same issues recurring in the future. We are excited to share with you our exciting plans to refurbish our rooms and modernize them. We will soon be unrolling the exercise once the sample rooms are done, hopefully when you visit us again you will stay in refurbished rooms.

4 out of 5

Posted by on 17 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Tawanda

Thank you for staying with us, we appreciate your feedback

About the Rainbow Towers Hotel And Conference Centre

Location Pennefather Avenue, Harare,

Property Features

Rainbow Towers Hotel And Conference Centre offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 16383 square feet (1522 square metres) and includes conference centres. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Rainbow Towers Hotel And Conference Centre. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Harare hotel is smoke free.

  • 305 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 16383 sq ft of conference space
  • 1522 sq. m of conference space
  • Built in 1986
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Rainbow Towers Hotel And Conference Centre offers 305 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Harvest Garden – On-site buffet restaurant.

Kombahari – This restaurant serves lunch and dinner.

La Patiserrie – On-site coffee shop.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Rainbow Towers Hotel And Conference Centre

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32 per person (approximately)
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 0 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rainbow Towers
  • Rainbow Towers Harare
  • Rainbow Towers Hotel
  • Rainbow Towers Hotel Harare
  • Rainbow Towers Conference
  • Rainbow Towers Hotel And Conference Centre Hotel
  • Rainbow Towers Hotel And Conference Centre Harare
  • Rainbow Towers Hotel And Conference Centre Hotel Harare

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.