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"Nice hotel comfortable beds excellent breakfast thanks. " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the convenient parking at The Harlow Hotel By AccorHotels. During your stay, you'll be close to The Gibberd Garden. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 1964, this 3-star hotel has 119 rooms over 2 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with separate sitting areas, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the pool and the convenient parking
  • 7.7 mi (12.3 km) from Lee Valley Park and 10.5 mi (16.9 km) from Paradise Wildlife Park
  • Cats and dogs welcome for a fee

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

The Harlow Hotel By AccorHotels ratings based on 7 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Harlow Hotel By AccorHotels

Everyone (4) Couples (1) Business (1)
2 out of 5
The room we were given had damp patches between the bath and bedroom the room was dirty and smelled of damp would not recommend any to stay there

Posted by on 30 Jun 2019

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Comment from Hotel Management

3 Jul 2019 by Nikki

Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are awaiting a refurbishment which will no doubt improve the décor of the hotel immensely. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikki

1 out of 5
This is literally the oldest "new" hotel I have ever stayed in. I was looking forward to a lovely new and fresh hotel but in fact it was old and tattered and been made to look new by some new carpet only through the hallways. The bar was horrible and tatty and the staff were friendly but didnt actually do what I requested. I called for more towels, called again an hour later and finally went to reception and received them an hour later. I requested a bed guard for my 2 year old daughter as we had been given a room with one double bed to share. The man didnt even understand what I was asking for so I had to use pillows and got no sleep worrying she would fall out. The only good part was the gym and pool area which was clean and new. Wont be going back.

Posted by on 10 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Nikki

Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems, with a refurbishment due, which will no doubt improve the overall décor. We appreciate your sharing your concerns, as it is gives us the opportunity to understand where the gaps in knowledge are and work towards filling them. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

4 out of 5

In an in an ideal place for Harlow Rugby Club

Nice hotel comfortable beds excellent breakfast thanks.

Posted by , from Wisbech on 27 Aug 2018

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3 out of 5
The receptionist was very slow in checking people in circa 15 minutes each person so we were almost late for a wedding because of this. He also tried to charge for checking in early (an hour) because check in was from 2pm but the wedding we were attending started at 2 and the people before us were going to the same wedding but he didn't mention anything to them about an early check in charge. Other than that it was ok but i wouldn't recommend this hotel to anyone for the price we paid. He made a point that i booked the room for 1 and there were 2 people staying in the room. He said i was cheeky booking it for 1 but i didn't have an option to pick 2 people as i gathered 1 and 2 people staying does not make the slightest difference. What was he going to do? Cut the room in half because i said booked for 1 person? I won't be staying there again.

Posted by , from Edmonton on 17 Apr 2018

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3 out of 5

very basic. The worst panni ever

Pros: Breakfast
Cons: Needs major updating
Location: Location was okay
Needs to be updated ASAP The staff were fine but the facilities wrer not great unless you wanted a gym

Posted by , from Christchurch UK on 4 Sep 2017

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4 out of 5

Nice Hotel

Pros: Large clean room with all facilities required
Cons: more disabled parking near the entrance
Just a one night stay, staff all very friendly and very helpful especially to a disabled elderly person, wheelchair access a bit difficult, although the staff were available to help if called for, the help your self breakfast was plentiful but could have been a bit warmer, (Hash Browns cold), hence the Four Stars instead of Five, overall a pleasant stay..

Posted by , from Nottinghamshire on 19 Nov 2016

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4 out of 5

better than expexted

Having read the reviews regarding the cleanliness of the hotel I was a little dubious about my stay.I chose it for the location as this was for work and very close to M11. The pool and changing rooms were clean. Friendliness and helpfulness of staff - they organised for some breakfast to be laid out in the dining room for me (I had to leave at 6am) . Yes the bathrooms could do with up dating and it's be great if rooms were soundproofed but you cant grumble too much for the location and price compared to other accommodation nearby

Posted by on 11 Aug 2015

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About the The Harlow Hotel By AccorHotels

Location Southern Way, Harlow, England CM18 7BA

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 2066 square feet (192 square metres) and includes conference rooms. The eco-friendly The Harlow Hotel By AccorHotels also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Harlow hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 2 levels
  • 2066 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (STN-Stansted) (22.7 km / 14.1 mi)
  • Train station: Harlow Mill Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

The Harlow Hotel By AccorHotels offers 119 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Harlow hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.

Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Bar – On-site bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

As per property age policy guests may be asked for valid photograph ID on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Minimum guest age is 25
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12 per person (approximately)
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harlow Park Inn
  • Park Inn Harlow
  • Park Inn Radisson Harlow
  • Park Inn Radisson Hotel Harlow
  • Radisson Harlow
  • Radisson Park Inn Harlow
  • Park Inn By Radisson Harlow Essex
  • Park Inn By Radisson Harlow Hotel Harlow
  • Harlow Hotel AccorHotels Now Open
  • Harlow AccorHotels Now Open
  • Hotel The Harlow Hotel By AccorHotels (Now Open) Harlow
  • Harlow The Harlow Hotel By AccorHotels (Now Open) Hotel
  • Hotel The Harlow Hotel By AccorHotels (Now Open)
  • The Harlow Hotel By AccorHotels (Now Open) Harlow
  • Hotel AccorHotels Now Open
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  • Park Inn by Radisson Harlow
  • Harlow Accorhotels Now Open
  • The Harlow By Accorhotels
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  • The Harlow Hotel By AccorHotels Harlow
  • The Harlow Hotel By AccorHotels Hotel Harlow

You should know

  • This is an adults-only property and guests under 25 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.