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Classic Lodges The Old Swan Hotel

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.9 / 5Good
423 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Turkish Baths and Health Spa
    3 min walk
  • Popular Location
    Royal Hall
    4 min walk
  • Popular Location
    Harrogate Convention Centre
    7 min walk
  • Airport
    Leeds (LBA-Leeds Bradford)
    35 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-18. Try updating your dates to see prices for your trip.

    About this area

    Harrogate

    In the city centre and near a train station, Classic Lodges The Old Swan Hotel is in an area with great shopping. Notable landmarks in the area include Harewood House and Fountains Abbey. RHS Garden Harlow Carr and Log Heights are also worth visiting. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Turkish Baths and Health Spa - 3 min walk
    • Royal Hall - 4 min walk
    • Harrogate Convention Centre - 7 min walk
    • Harrogate Theatre - 8 min walk
    • RHS Garden Harlow Carr - 5 min drive

    Getting around

    • Harrogate Station - 10 min walk
    • Leeds (LBA-Leeds Bradford) - 29 min drive

    Restaurants

    • Where to eat
    • Wedgwood Restaurant – Restaurant with a bar offering British cuisine. Serves breakfast and lunch daily.

    About this property

    Classic Lodges The Old Swan Hotel

    A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk. All 136 rooms offer free WiFi, sitting areas and flat-screen TVs with cable channels. Guests will also find 24-hour room service, hairdryers and ironing boards.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: GBP 10.00 per night

    Food and drink

    English breakfast available for a fee daily 7 AM–9 AM: GBP 15.95 per person
    1 restaurant
    1 bar
    24-hour room service

    Family friendly

    Dry-cleaning service
    Free cots/infant beds

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Luggage storage

    Languages spoken

    English
    Spanish

    Business services

    Meeting rooms

    Outdoors

    BBQ grill(s)
    Garden
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Smoke-free property

    Room amenities

    Bedroom

    Free cots/infant beds
    Heating

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    TV channels
    flat-screen TV

    More

    Desk
    Iron/ironing board
    Laptop-friendly workspace
    Separate sitting area
    5 - Excellent
    118
    4 - Good
    179
    3 - Okay
    88
    2 - Mediocre
    29
    1 - Poor
    9
    4.1
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    3.7
    Property condition

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Dec 2019

      2/5

      • Liked: Staff & service
      • Disliked: Room comfort

      Historic building in need of investment

      Needs some money spending on the property Beds so uncomfortable Very noisy Kettle doesn’t fit under tap in sink No fridge/minibar We checked out a day early

      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Dec 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Up all night due to an event in hotel right under our window, asked to be moved and told me not possible. Asked why I wasn’t informed of this when made booking as wasn’t able to sleep until gone 3am. Registered complaint with General Manager and hasn’t even bothered to respond.

      Stayed 1 night in Nov 2019

      1/5

      • Disliked: Staff & service, property conditions & facilities, room comfort

      Terrible hotel Terrible service

      Room dated very noisy Saturday night as 2 functions running. When complained to reception we were ignored and told “well what can i do about it” no offer of compensation or the courtesy of a phone call to say that there was to be functions running. Other guests also complaining about the situation in the morning. DO not stay at this hotel if you want a relaxing wknd away always check to see if weddings or events are on. The hotel does nothing for the normal customer only wanting to make the events happy. Poor service and awful customer service.

      Stayed 1 night in Nov 2019

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