- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Inn, Lovely service and staff all around! Would defo comeback
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The Castle Inn is located in Harrogate. The area's natural beauty can be seen at Bramham Park and Harewood House. Looking to enjoy an event or a game while in town? See what's happening at First Direct Arena or Wetherby Racecourse.
When we arrived we were given a room which was not the one we had booked. It was very small and cramped. The view was of a flat roof with 6 or 7 air conditioning units. We spoke to manager, he said that their computer system had crashed and somebody else had been put into our room 3 days previously. He gave us £25 off the room, 25% off our food bill and a bottle of wine. We would very much have preferred the bigger room, but the manager handled it in a good way. We actually felt like saying ask the other people to move, but didn't like to. Restaurant and staff were both great.