Skip to main content
Beginning of main content

"Nice and clean hotel. Recently refurbished. Some of the rooms are noisy due to the nearby highway. " More

By a verified traveller on Sun 19 Nov 2017

Enter dates to see availability

Select your room to view prices

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£50* Per night/room 1 Jul - 2 Jul

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Mercure Hatfield Oak. During your stay, you'll be within walking distance of The Galleria. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 1980, this 3-star hotel has 85 rooms over 2 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include a front-desk safe, meeting rooms and conference space
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 2-minute drive from The Galleria and a few minutes from University of Hertfordshire

Mercure Hatfield Oak ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hatfield Oak

Everyone (1) Couples (3) Business (1) Family (1)
4 out of 5

Nice and clean hotel

Nice and clean hotel. Recently refurbished. Some of the rooms are noisy due to the nearby highway.

Posted by , from London on 19 Nov 2017

Was this review helpful to you?
4 out of 5

Uni Interviews

Hotel was within walking distance of the Galleria so go for Transport. Also a number of Buses go past. Check in was quick. Room fine and decent amenities. Would have liked a power shower after 8 hrs on coaches but not essential. 5 minute walk to the forum.

Posted by on 12 Jan 2015

Was this review helpful to you?
4 out of 5

just the job!!

perfect overnight stay!.........................................................................!

Posted by on 6 Apr 2013

Was this review helpful to you?
1 out of 5

not so good

I booked the Ramada Hotel through eboookers via another site and when I arrived there was no record of my booking. I had to pay to stay and later found out the booking was at Mecure which used to be a Ramade

Posted by on 27 Jun 2012

Was this review helpful to you?
3 out of 5
Personnel pas concerné par les désirs des clients. Lors du petit-déjeuner, les plats vides n'étaient pas immédiatement remplacés. Vous avez besoin de votre propre véhicule, car cet hôtel est assez isolé.

Posted by on 17 Sep 2019

Was this review helpful to you?

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3078 square feet (286 square metres) and includes conference rooms. The eco-friendly Mercure Hatfield Oak also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. This 3-star Hatfield hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 2 levels
  • 3078 sq ft of conference space
  • 286 sq. m of conference space
  • Built in 1980
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LTN-Luton) (30.6 km / 19 mi)
  • Train station: Welham Green Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Mercure Hatfield Oak offers 85 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.

Mercure Hatfield Oak has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hatfield Mercure
  • Hatfield Oak
  • Hatfield Oak Mercure
  • Mercure Hatfield
  • Mercure Hatfield Oak
  • Mercure Oak
  • Mercure Oak Hatfield
  • Mercure Oak Hotel
  • Mercure Oak Hotel Hatfield
  • Mercure Hatfield Oak Hotel
  • Mercure Hatfield Oak Hotel
  • Mercure Hatfield Oak Hatfield
  • Mercure Hatfield Oak Hotel Hatfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
url importing http://www.ebookers.com/Hatfield-Hotels-Mercure-Hatfield-Oak.h10545-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hatfield-Hotels-Mercure-Hatfield-Oak.h10545-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Hatfield-Hotels-Mercure-Hatfield-Oak.h10545-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.