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4.2 out of 5

"Nice hotel,staff professional and courteous,room clean & comfortable,ticked all the boxes needed for our stay " More

By a verified traveller on Sun 05 Nov 2017

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Hotel Description

Our customers tell us they enjoy The Birch Hotel's quiet location. During your stay, you'll be within walking distance of Beech Hurst Gardens. Features include free WiFi in public areas and free self-parking, plus 2 bars. This 3.5-star hotel has 51 rooms. All rooms offer free WiFi and deep-soaking bathtubs.

  • All rooms offer deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at Courtyard Restaurant
  • English breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests share positive feedback about the dining, from the room service and bar to the restaurant
  • Just a 3-minute drive from Beech Hurst Gardens and 10 minutes from Sheffield Park Garden
  • Dogs welcome for a fee (restrictions apply)

Standard Room, Non Smoking (1 Double Bed)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£62* Per night/room 2 Jan - 3 Jan

Family Room, Non Smoking (Multiple Beds)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room, Non Smoking (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking (1 Twin Bed)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

The Birch Hotel ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Birch Hotel

Everyone (4) Business (1)
5 out of 5

Posted by on 8 Sep 2019

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5 out of 5

Nice hotel

Nice hotel,staff professional and courteous,room clean & comfortable,ticked all the boxes needed for our stay

Posted by on 5 Nov 2017

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4 out of 5

One night stay

Pros: The hotel is in a very convenient area for travellers and easy to find. Its biggest asset is the staff.
Cons: The hotel building is quite old so you have to accept that there are no lifts to upper floors.
Location: The hotel is in mid Sussex. There are several National Trust properties in the area and it is not far to get to the coast at Brighton.
We were there for a family party. This was organised exceptionally well. The staff were all very helpful and there was a lovely buffet provided during the evening. Breakfast was very good and there were tables for party guests to sit together if required.

Posted by , from Sussex on 21 Aug 2017

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3 out of 5

Beds were very uncomfortable

Hotel average beds terrible, like laying on a pile of coil springs with very little padding.

Posted by on 6 Jul 2017

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4 out of 5

Good room, small but with a comfortable bed

Pros: Old part had character
All in all it was a good place for a business stay. Room was fine, just a bit small. Restaurant food was OK.

Posted by , from Cheshire on 18 Aug 2016

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Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference rooms. The eco-friendly The Birch Hotel also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free. This 3.5-star Haywards Heath hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 2 bars or lounges
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: London (LGW-Gatwick) (22.6 km / 14.1 mi)
  • Train station: Haywards Heath Station (3 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

The Birch Hotel offers 51 forms of accommodation with a hairdryer and an iron/ironing board. 26-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.

Courtyard Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Minimum check-in age is 18


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per day.
  • Cribs (infant beds) are not available.


  • Pets: GBP 10.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No cots (infant beds) available
  • 24-hour check-in
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Rollaway bed fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Birch Hotel HAYWARDS HEATH
  • Best Western Birch Hotel
  • Best Western Birch HAYWARDS HEATH
  • Best Western The Birch Hotel
  • Best Western Birch
  • The Birch Hotel
  • The Birch Hotel Hotel
  • The Birch Hotel Haywards Heath
  • The Birch Hotel Hotel Haywards Heath
  • Birch Hotel Haywards Heath
  • Birch Haywards Heath

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.