8 Sep 2020 by Caroline von Kretschmann
Lieber ErichMarte, vielen Dank für Ihre fantastische Bewertung. Es freut uns sehr, dass Sie sich so wohl bei uns gefühlt haben und Sie alles "einfach perfekt" fanden. Es war uns eine große Freude, Sie hier verwöhnen zu dürfen., Herzliche Grüße, alles Gute und bleiben Sie gesund, Caroline von Kretschmann (geschäftsführende Gesellschafterin und 4. Generation)
Hotel Europäischer Hof Heidelberg offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 10760 square feet (1000 square metres) and includes conference rooms. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hotel Europäischer Hof Heidelberg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Heidelberg hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Europäischer Hof Heidelberg offers 118 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 102-cm Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Die Kurfuerstenstube – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Europa Bar – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Lobby – On-site piano bar. Open daily.
Sommerrestaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.