21 Jul 2020 by Natalia Gerwik
Sehr geehrter Gast, wir bedanken uns herzlich für das positive Feedback! Mit freundlichen Grüßen Ibis Hotel Heidelberg
11 Feb 2020 by Natalia - FO
Lieber Gast, vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie uns so positiv bewertet haben.
25 Jan 2020 by Natalia - FO
Lieber Gast, vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Ihnen das Frühstücksbuffet gefallen hat. Gerne geben wir das Lob an unsere Mitarbeiter weiter. Schön zu hören, dass Sie insgesamt einen angenehmen Aufenthalt hatten. Über ein Widersehen würden wir uns freuen!
25 Jan 2020 by Natalia - FO
Lieber Gast, vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Sie einen angenehmen Aufenthalt hatten und würden uns über ein Widersehen freuen!
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
The following facilities are closed on Friday and Saturday:
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. There are 2 meeting rooms available. The eco-friendly ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Heidelberg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Ibis Heidelberg Hauptbahnhof offers 170 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. This Heidelberg hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.