21 Aug 2018 by NH Heidelberg
Dear Jacko, thank you for your time and effort to tell us your impressions about your stay at the NH Hotel in Heidelberg. Individual service and costumer orientation is very important for us. It is our utmost desire to make our guest feel comfortable and welcome in our hotel. We would be delighted to welcome you again at the NH Heidelberg. Kind regards,
22 Jan 2020 by Deputy Hotel Director
Dear guest, Thank you very much for taking the time to share your positive rating regarding your stay with us. We are looking forward to welcome you again in the future. Please don´t hesitate to contact us in case of any questions or suggestions. Your team at NH Hotel Heidelberg
18 Jan 2020 by Deputy Hotel Director
Lieber Gast, vielen Dank für die ausgezeichnete Bewertung Ihres Aufenthaltes in unserem Hause! Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen in der Zwischenzeit gern für Fragen oder Anregungen zur Verfügung. Ihr Team des NH Hotels Heidelberg
2 Oct 2019 by Deputy Hotel Director
Cher client, Merci pour la très bonne évaluation de votre séjour chez nous! Nous sommes impatients de vous accueillir bientôt et serons heureux de répondre à vos questions ou suggestions. Votre équipe à l'hôtel NH Heidelberg
24 Nov 2019 by Deputy Hotel Director
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hause zu bewerten. Wir bedauern, dass wir Ihre Erwartungen nicht vollständig erfüllen konnten und möchten uns für die entstandenen Unannehmlichkeiten durch die geringe Zimmertemperatur höflichst bei Ihnen entschuldigen. Bitte geben Sie bei technischen Mängeln im Zimmer umgehend an der Rezeption Bescheid, damit wir diese sofort beseitigen können. Wir hoffen, Sie in der Zukunft erneut bei uns begrüßen zu dürfen und verbleiben bis dahin Mit freundlichen Grüßen Ihr Team im NH Heidelberg
NH Heidelberg offers its guests a sauna and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 355 square feet (33 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly NH Heidelberg. Parking is available for a fee. This 4-star Heidelberg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
NH Heidelberg offers 174 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Gallo NerO – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19. Antigen screening is available for EUR 30 per person. Fee is waived for German citizens with proof of residency.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.