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Best Western Hotel Am Kastell

3.5-star property
Kastellstr. 64, Heilbronn, BW 020 3788 4841
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3.3 out of 5
See all 8 ebookers Reviews

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Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£59* Per night/room 19 May - 20 May

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Best Western Hotel Am Kastell, you'll be connected to a shopping centre and within walking distance of Casino Chuck A Luck. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes tennis courts, a sauna and bicycles to rent
  • 14 minutes on foot from Casino Chuck A Luck and a 3-minute drive from Knorr Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Hotel Am Kastell ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Hotel Am Kastell

Everyone (4) Business (1) Couples (2) Family (1)
3 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

19 Jun 2023 by D.Scholl

Guten Tag, sehr geehrter Hotelgast, vielen lieben Dank für Ihre gute Bewertung und dass Sie unser Gast waren.Besuchen Sie uns bald wieder, wir freuen uns auf Sie.

2 out of 5
Wir sind im Neubau untergekommen, die Einrichtung und das Zimmer waren aber schon sehr alt, die Matratze war durchgelegen und ich habe die ganze Nacht schief gelegen und wenig geschlafen.

Posted by on 27 Jul 2021

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Comment from Hotel Management

17 Aug 2021 by D.Scholl/ Betriebsleitung

Sehr geehrter Hotelgast, vielen Dank für die ehrliche Information. Bitte entschuldigen Sie , dass wir Sie nicht zufrieden stellen konnten. Geben Sie uns erneut die Chance, damit wir Sie zufrieden stellen können. Bleiben Sie gesund und hoffentlich bis bald. Mit freundlichem Gruß

4 out of 5
Wir können das Hotel nur weiter empfelen. Wir sehr guteHinweise für unseren Aufenthalt bekommen. Das Hotel hatt auch gute Anbindung an den öV. Ch. Stier

Posted by on 12 Jul 2019

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5 out of 5

Preisleistungsverhältnis super!

Pros: Die Zimmer waren schön, sauber, Betten bequem und das Frühstück sehr lecker und ausreichend. Der Frühstücksraum auch sehr einladend und gemütlich.
Cons: Wir waren nur eine Nacht da und in dieser Zeit ist uns nichts aufgefallen was uns nicht gefallen hat.

Posted by , from Kassel on 7 Oct 2016

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4 out of 5

Shönes Ambiente; sauberes, komfortables Zimmer

- super Ambiente - sauberes und komfortables Zimmer - sehr leckeres Frühstück

Posted by on 5 Oct 2016

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2 out of 5

Normale hotel in der Stadt

In Restaurant war Katastrophale Service und keine Informationen über Umbau. In Restaurant war keine waren und Service versteht nicht was mann bestellt.

Posted by on 24 Aug 2016

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3 out of 5

Gut

War in ordnung für den preis Ist einfach etwas auserhalb der zentrum Heilbronn

Posted by on 11 Feb 2014

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3 out of 5

Ideal für die Durchreise

Das Hotel ist gut gelegen wenn man auf der Druchreise ist. Nichts aussergewöhnliches aber für das Preis/Leistungsverhältnis ist i.O. Einzig was uns störte, dass der Boden nicht richtig sauber gemacht wurde. Es hatte noch Saftflecken am Boden.

Posted by on 1 Jul 2013

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About the Best Western Hotel Am Kastell

Location Kastellstr. 64, Heilbronn, BW 74080

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, a terrace, and vending machine are also featured at Best Western Hotel Am Kastell. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Heilbronn hotel.

  • 100 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heilbronn Böckingen Sonnenbrunnen Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Hotel Am Kastell offers 100 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower and hairdryers. This Heilbronn hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Best Western Hotel Am Kastell has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 5.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:30 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13.00 per person
  • Covered self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 5.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Am Kastell Heilbronn
  • Best Western Hotel Am Kastell
  • Best Western Am Kastell Heilbronn
  • Best Western Am Kastell
  • Best Am Kastell Heilbronn
  • Best Western Hotel Am Kastell Hotel
  • Best Western Hotel Am Kastell Heilbronn
  • Best Western Hotel Am Kastell Hotel Heilbronn

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.