10 Mar 2020 by Johannes / Reception
Dear Anonymous, thank you very much for your response. We are terribly sorry to hear that room 401's bathroom did not meet your standards. The single rooms are our hotels smallest rooms and their toilet size are comparable to the standard hotel business sizes. Some rooms still have bigger toilets than others and differences might be bigger. For customers who want to ensure a bigger bathroom (and roomsize in general) we recommend to reserve a Comfort Double/Twin or Junior Suite which certainly won't leave you unsatisfied :) Thank you otherwise for your very nice review. Sincerely, Johannes / Reception Helka
3 Mar 2020 by Oona / reception
Dear Friend, Thank you so much for the feedback, see you again soon!
27 Jan 2020 by Johannes / Reception
Dear Anonymous, thank you for your review. Great to see that everything went well. On your next trip to Helsinki. Sincerely, Johannes / Reception Helka
7 Sep 2019 by Johannes / Reception
Dear Anonymous, thanks a lot for the review and hope to see you again. If there are any suggestions for improvements we are more than happy to hear :) Sincerely, Johannes / Reception Helka
2 Sep 2019 by Johannes / Reception
Dear anonymous, we are very sorry to hear that we didn't meet your expectations this time. In case you need a bigger room than our smallest we recommend you to check out our Smart Double rooms or maybe even Comfort or Junior Suite rooms since they are considerably larger and better equiped. Even our smallest hotel rooms are the industry standard sized however for some customers they might feel rather small so we recommend to try some of our more luxurious rooms. Sincerely, Johannes / Reception Helka
7 Aug 2019 by Jasmina / reception
Dear anonymous, Thank you so much for your feedback!
19 May 2019 by Oona H. / Service Manager
Dear Friend, Thank you for the feedback, see you again soon!
31 Jan 2018 by Ninni / reception
Hello Jasmina, Thanks for the review. Nice to know that you found our location great. I'm sorry for the dirtiness of the sheets. I hope you still had a nice stay. Make sure to let the reception know about the issues, so that we can ensure you a more pleasant stay. Have a nice spring!
As a guest of Hotel Helka, you'll find a library, a terrace, and tour or ticket assistance. There are 2 meeting rooms available. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-friendly Hotel Helka also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking discounted rates available
Hotel Helka offers 151 forms of accommodation with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.