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4.4 out of 5

"Location is good, staff very friendly, the room was nice and big, only one negative comment, THE BATHROOM WAS VERY SMALL, (room 401) " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

Hotel Helka's great location gets high marks from our customers. During your stay, you're just a quick walk from Natural History Museum of Helsinki. Features include free WiFi in public areas, plus a bar and dry cleaning service. Built in 1928, this 4-star hotel has 151 rooms over 6 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, coffee/tea makers and showers
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 4-minute walk from Natural History Museum of Helsinki and 5 minutes on foot from Temppeliaukio Church
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Smart Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£81* Per night/room 25 Jul - 26 Jul

Smart Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Smart Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Helka ratings based on 160 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Helka

Everyone (127) Couples (10) Family (8)
5 out of 5
Location is good, staff very friendly, the room was nice and big, only one negative comment, THE BATHROOM WAS VERY SMALL, (room 401)

Posted by on 8 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Johannes / Reception

Dear Anonymous, thank you very much for your response. We are terribly sorry to hear that room 401's bathroom did not meet your standards. The single rooms are our hotels smallest rooms and their toilet size are comparable to the standard hotel business sizes. Some rooms still have bigger toilets than others and differences might be bigger. For customers who want to ensure a bigger bathroom (and roomsize in general) we recommend to reserve a Comfort Double/Twin or Junior Suite which certainly won't leave you unsatisfied :) Thank you otherwise for your very nice review. Sincerely, Johannes / Reception Helka

5 out of 5

Posted by on 27 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by Oona / reception

Dear Friend, Thank you so much for the feedback, see you again soon!

5 out of 5

Posted by on 26 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Johannes / Reception

Dear Anonymous, thank you for your review. Great to see that everything went well. On your next trip to Helsinki. Sincerely, Johannes / Reception Helka

5 out of 5

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Johannes / Reception

Dear Anonymous, thanks a lot for the review and hope to see you again. If there are any suggestions for improvements we are more than happy to hear :) Sincerely, Johannes / Reception Helka

2 out of 5
The room is very small than I expected. I wouldn't go back soon. sorry.

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Johannes / Reception

Dear anonymous, we are very sorry to hear that we didn't meet your expectations this time. In case you need a bigger room than our smallest we recommend you to check out our Smart Double rooms or maybe even Comfort or Junior Suite rooms since they are considerably larger and better equiped. Even our smallest hotel rooms are the industry standard sized however for some customers they might feel rather small so we recommend to try some of our more luxurious rooms. Sincerely, Johannes / Reception Helka

4 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by Jasmina / reception

Dear anonymous, Thank you so much for your feedback!

5 out of 5

Posted by on 16 May 2019

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Comment from Hotel Management

19 May 2019 by Oona H. / Service Manager

Dear Friend, Thank you for the feedback, see you again soon!

3 out of 5

Dirty toilet

Pros: Location
Cons: Cleanness
Toilet in our room was dirty, as well as the blanket-sheet. Everything else was ok.

Posted by , from Turku on 4 Dec 2017

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Comment from Hotel Management

31 Jan 2018 by Ninni / reception

Hello Jasmina, Thanks for the review. Nice to know that you found our location great. I'm sorry for the dirtiness of the sheets. I hope you still had a nice stay. Make sure to let the reception know about the issues, so that we can ensure you a more pleasant stay. Have a nice spring!

4 out of 5

Hotel Helka, Helsinki

Pros: The breakfast is excellent, the staff are all helpful, friendly and multi-lingual and it is close to the centre of the city.
Cons: The hotel is a little 'tired' and the rooms & common areas have a '1990s feel' about them. They are, however starting a major refurbishment.
Location: The location is excellent, close to the Metro and bus station making it easily accessible to all Helsinki's immediate and nearby attractions.
This was my 3rd stay at the Helka inside of 2 years - it is easily accessible, being a very short walk from the Kamppi Metro station.

Posted by , from Essex, UK on 12 Oct 2017

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4 out of 5
Ystävällinen palvelu. Baarikaappi (jääkaappi) ja kokovartalopeili puuttui

Posted by , from Turku on 28 Jun 2020

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Property Features

As a guest of Hotel Helka, you'll find a library, a terrace, and tour or ticket assistance. There are 2 meeting rooms available. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-friendly Hotel Helka also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • Built in 1928
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Helsinki (HEL-Vantaa) (30.9 km / 19.2 mi)
  • Train station: Helsinki Koydenpunojankatu Station (1.4 km / 0.9 mi)
  • Metro station: Kauppakorkeakoulut Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Helka offers 151 forms of accommodation with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 32 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helka
  • Helka Helsinki
  • Helka Hotel
  • Helka Hotel Helsinki
  • Hotel Helka Helsinki
  • Hotel Helka Hotel
  • Hotel Helka Helsinki
  • Hotel Helka Hotel Helsinki

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.