17 Jan 2020 by Erkki Kerttula / Front Office Manager
Dear Londoner, I would like to thank you for your stay at Hotel Lilla Roberts and for sharing your experiences. I am so sorry to hear that you have been very unhappy with your stay and that we have not met your expectations. All room categories are easily recognizable by its interior design as it varies significantly by room categories. What makes the hotel unique, is the fact that the property has previously serviced as Helsinki main police station. This gives us a special character and it means that the layout of the rooms may vary within the same room category even though the interior design remains the same. I am delighted to see that you have brought up your unhappiness to our attention during your stay and contacted my colleagues who were willing to change your room. Unfortunately, at the time this was too inconvenient. I am also sorry to learn that our breakfast and coffee was not up to your liking, especially when we usually receive highly appreciative feedback about it. Despite of your experience I truly wish that you will give us another chance to improve your perception about Hotel Lilla Roberts.
16 Mar 2020 by Jusa T.
Hei, Kiitos paljon palautteesta ja arvioinnista! Ihana aloittaa viikko lukemalla, että olette viihtyneet. Olen välittänyt viestin meidän aamiaistiimillemme ja toivottavasti näemme taas pian uudelleen. Terveisin, Jusa T. vuoropäällikkö
26 Feb 2020 by Erkki Kerttula/Front Office Manager
Dear guest, I would like to thank you for your recent stay with us and taking your time to review us. I am delighted to see that you have been happy with your visit and we have managed to meet your expectations. Once again, thank you very much for your stay. We look forward to welcoming you back. With kind regards, Erkki Kerttula Front Office Manager
This property is closed from 1 May 2020 to 31 May 2020 (dates subject to change).
Hotel Lilla Roberts offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Lilla Roberts. This Art Deco Helsinki hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Hotel Lilla Roberts offers 130 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Smart televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
On-site venue – This restaurant specialises in Scandinavian cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Guests aged under 16 years old are not allowed in the swimming pool or spa tub.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.