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Reviews

30 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Stadtmuseum Norderstedt
    12 min drive
  • Popular Location
    ARRIBA Erlebnisbad
    13 min drive
  • Popular Location
    HolstenTherme
    14 min drive
  • Airport
    Hamburg (HAM)
    25 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-19. Try updating your dates to see prices for your trip.

    About this area

    Henstedt-Ulzburg

    Hotel Alsterquelle is located in Henstedt-Ulzburg. Alstertal Shopping Centre and Eppendorfer Landstrasse are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stadtpark and Costa Kiesa. Hagenbeck Zoo and HolstenTherme are also worth visiting.

    Popular Location

    What's nearby

    • Stadtmuseum Norderstedt - 12 min drive
    • Nordex Energy GmbH - 12 min drive
    • ARRIBA Erlebnisbad - 13 min drive
    • Ehrenhain Park - 13 min drive
    • HolstenTherme - 14 min drive

    Getting around

    • Norderstedt Meeschensee Station - 3 min drive
    • Ochsenzoll U-Bahn - 12 min drive
    • Hamburg (HAM) - 25 min drive

    About this property

    Hotel Alsterquelle

    Along with laundry facilities, this smoke-free hotel has a garden and free self-parking. All 22 rooms provide complimentary wireless Internet access, private gardens and room service. Other amenities available to guests include free bottled water, showers and desks.

    Property amenities

    Internet

    Available in all rooms: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: EUR 7 for adults and EUR 3.5 for children
    Room service available

    Family friendly

    Laundry facilities

    Conveniences

    Lift

    Guest services

    Daily housekeeping
    Front desk (limited hours)
    Laundry facilities
    Luggage storage

    Languages spoken

    English
    German

    Outdoors

    Garden
    Terrace

    More

    Smoke-free property

    Room amenities

    Bedroom

    Linens

    Bathroom

    Shower
    Towels

    Food and drink

    Free bottled water

    Outdoor space

    Garden

    More

    Desk
    Iron/ironing board (on request)
    3.4

    Guest rating

    5 - Excellent
    4
    4 - Good
    9
    3 - Okay
    11
    2 - Mediocre
    6
    1 - Poor
    0
    3.6
    Cleanliness
    3.5
    Service and Staff
    2.8
    Amenities
    3.3
    Property condition

    3/5

    • Disliked: Staff & service, room comfort

    Lack of communication with staff

    no refrigerator in the rooms so used the refrigerator in the lobby but they never explained that the lobby would be locked and unable to access early A.M I called the 2 phone numbers listed on the frontdoor but was told no one was available on site and had to wait until the staff arrived. Had to leave without the product I had purchased in their refrigerator. UGH!!!!!! Too small a bed to be able to sleep comfortably.

    Stayed 1 night in Sep 2019

    2/5

    • Disliked: Cleanliness, amenities

    Good location, friendly reception staff - but extremely overpriced €200 for a room. Dirty carpet unattractive smell in the room and corridor.

    Stayed 1 night in May 2019

    3/5

    • Disliked: Staff & service, amenities

    Es ist ein Garni , wo es kein Personal gibt. Hotel nicht beleucht gewesen bei Anreise nur Zettel mit Tel an der Tür. Ohne Handy , dann Pech gehabt. Schlevhtes Deutsch sprechender Mann der den Code für einen Schlüsselsafe gibt. 2 verschliedene Zimmer in einem Safe. Gastro dunkel und geschlossen. Alles tot in der Gegend, keine Hinweise auf Restaurant oder Geschäfte. Ansonsten hörte ich das Pärchen 3 Zimmer weiter.. Eher ein Monteurszimmer.

    Stayed 1 night in Feb 2020

    2/5

    • Disliked: Staff & service, property conditions & facilities

    Dreckige Zimmer Trotz Buchung für 2 nur 1x Bettwäsche

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Gutes Zimmer ruhige Lage. Gute Verkehrsanbindung. Alles bestens.

    Stayed 1 night in Oct 2019

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