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4.4 out of 5

"Nice hotel and welll located. Be careful with the 10 euros credit which is usable only with restricted conditions (for food and beverage for a minimum ... " More

By a verified traveller on Tue 10 May 2022

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Classic Double Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they enjoy Aquila Atlantis Hotel's walkable location. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Main Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Steps from Heraklion Archaeological Museum and 12 minutes on foot from Heraklion Port

Aquila Atlantis Hotel ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aquila Atlantis Hotel

Everyone (8) Couples (5) Family (1)
4 out of 5
Nice hotel and welll located. Be careful with the 10 euros credit which is usable only with restricted conditions (for food and beverage for a minimum of 10 euros and with food mandatory and not usable). I order drinks in the bar and they refused to apply the credit. I wasn't informed for the condition to used it with food! Don't consider the credit as usable because many people had the same issue.

Posted by on 10 May 2022

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4 out of 5
Nice clean hotel, near the airport and centre, with views of the port (from our room at least)

Posted by on 25 Aug 2019

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5 out of 5
nice hotel, great location. friendly staff. shame I didn't have time to try the swimming pool on the top floor

Posted by on 23 May 2019

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5 out of 5

Posted by on 24 May 2023

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5 out of 5
Das Hotel ist sehr gut gelegen und die Altstadt zu Fuss ohne weiteres erreichbar. Gerne wieder mal

Posted by on 1 May 2023

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5 out of 5
Schönes Stadt Hotel. Rooftop Pool etwas klein aber dennoch schön. Bequeme Poolliegen. Preise für Drinks und Essen sehr fair!

Posted by , from Cologne on 28 Aug 2020

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5 out of 5
Sehr sauberes, gut ausgestattetes 5^ Hotel mit äusserst zuvorkommendem Personal. Das Hotel ist in Gehdistanz zum Stadtzentrum und dem Fährhafen. Mit dem Taxi in 10 Minuten beim Flughafen. Trotz dieser Lage ruhig.

Posted by on 27 Jan 2020

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4 out of 5
Sehr schön, nett, freundlichen,zuvorkommend! Leider hat der Transfer nicht geklappt sehr schade

Posted by on 10 Jan 2020

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4 out of 5
superbe hotel, très propre très bien entretenu et situé à 5min du centre à pieds, Point négatif, la connexion internet très très lente...

Posted by on 18 Jul 2019

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4 out of 5

Posted by on 1 Oct 2018

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Property Features

Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

The hotel hosts a free manager's reception daily.

Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquila Atlantis
  • Aquila Atlantis Heraklion
  • Aquila Atlantis Hotel
  • Aquila Atlantis Hotel Heraklion
  • Atlantis Aquila
  • Atlantis Hotel Aquila
  • Hotel Aquila Atlantis
  • Aquila Atlantis Hotel Crete/Heraklion
  • Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel
  • Aquila Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel Heraklion

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in October.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.