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4.4 out of 5

"Staff were very friendly. It’s a very large resort. Ideal for families. Okay for couples. Lots of restaurants but food a little repetitive Generally ... " More

By a verified traveller on Tue 28 May 2019

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Deluxe Double Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£136* Per night/room 21 Apr - 22 Apr

Deluxe Double Room, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Special Offer - Run of the House

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Double Room (Open plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Creta Maris Resort - All Inclusive. During your stay, you'll be connected to the convention centre and just a quick walk from Port of Hersonissos. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Enomy, one of the property's 7 restaurants and 10 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to Ayurvedic treatments, hydrotherapy or aromatherapy at Aegeo Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Convention Centre Creta Maris and 8 minutes on foot from Port of Hersonissos
  • Free bus station shuttle shuttle service

Creta Maris Resort - All Inclusive ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creta Maris Resort - All Inclusive

Everyone (25) Couples (4) Family (2)
4 out of 5
Staff were very friendly. It’s a very large resort. Ideal for families. Okay for couples. Lots of restaurants but food a little repetitive Generally quite pleased.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Faye Papaioannou

Dear Guest, Thank you very much for sharing your holidays’ experience! We are glad to read that we met your expectations during your stay and really hope to have the chance to welcome you again in the near future! Best Regards, Faye Papaioannou

3 out of 5
Nice hotel. Fake alcohol. Plenty of food and you'll always find something to eat but quality not great. If your kids like pizza for instance, they only serve that in Estia restaurant which you can only visit once per week by booking in advance. I wont go into it all but the alcohol looks legit but is imitation. I was there for 12 nights and despite drinking all day the only time i felt an effect was when i gave up and bought my own from the supermarket. I only have a drink about once a month in the UK as i drive for a living so i know what effect it has on me. For the first 8 days we tried all the different drinks on offer tghen we tried drinking same thing all day. We then got the bar staff to top up our drinks with extra alcohol. Nothing worked. After 8 days of experimenting i spoke to guest services for an hour, about it. They just fobbed me off. Good family hotel if you don't like a drink. Very sanitised atmosphere and all inclusive service ends at midnight. Nothing to do at night. Also no tv's to watch any sport or anything else for that matter. TV in room has english news channels. Rest are foreign. Food also very dried out as they have lamps above to keep it warm.

Posted by , from Glasgow on 19 Sep 2018

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5 out of 5

Posted by on 25 Sep 2023

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Comment from Hotel Management

28 Sep 2023 by Creta Maris

Dear Ms. Karin,Thank you for choosing and reviewing Creta Maris Resort.It gives us great joy to receive your excellent 5-star review as it signifies that all your expectations were highly met. It would be a great pleasure to host you again, whenever your travels bring you back to Crete.Best regards,The Creta Maris Management Team

5 out of 5

Posted by on 15 Sep 2023

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Comment from Hotel Management

26 Sep 2023 by Creta Maris

Dear Ms. Marijana,Thank you so much for choosing and reviewing Creta Maris Resort!Your 5-star review makes us feel proud and happy, as it signifies that you enjoyed every aspect of your stay at Creta Maris Resort! Hope to have the pleasure of hosting you again soon!Best regards,The Creta Maris Management Team

5 out of 5

Posted by on 21 Jul 2023

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Comment from Hotel Management

28 Jul 2023 by Creta Maris

Dear Guest, Thank you for choosing Creta Maris Resort for your holidays in Crete and for sharing this excellent review! Hope to see you again in the nearest future! Best regards,The Creta Maris Management Team

5 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

13 Jun 2023 by Creta Maris

Dear Guest, Thank you very much for choosing and rating Creta Maris Resort! We are elated to receive your 5-star review which signifies that all your expectations were highly met during your stay with us. It has been an honour hosting you and hope to have the chance to welcome you again in the future.Best regards,The Creta Maris Management Team

4 out of 5
Es war alles sehr sauber. Das Essen war sehr gut und abwechslungsreich. Der Weg zum Zimmer war recht kompliziert, es wäre gut wenn es Pfeile mit den Room-Nr. hätte. Es hat abartig viele Kinder und überall schreit wieder irgend ein Kind. Für Familien sicher eine perfekte Location, jedoch für Leute welche ohne Kinder reisen kann es recht mühsam werden.

Posted by on 25 Jun 2022

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Comment from Hotel Management

6 Jul 2022 by Creta Maris Beach Resort

Dear Guest, Thank you for your feedback! It is much appreciated and please be assured your comments are taken into consideration as we are always looking for ways to improve the guest experience our resort offers. We would like to mention that the Creta Maris offers many different options of accommodation, dining and entertainment that combine a more relaxed atmosphere. Thus, every guest has the chance to choose between quiet places like the Bungalow Pool and our thematic restaurants or more popular and crowded places like our main swimming pool, water park and main restaurant Cosmos. Looking forward to accommodating you again and offering another memorable holiday experience! Best regards, the Creta Maris Management Team

4 out of 5
L'espace et la distribution des espaces à l'intérieur du resort est très agréable. Les différents restaurants - je n'ai pas trop apprécié de devoir réserver un restaurant de spécialités d'un jour à l'autre: je n'ai pas trouvé de places... car j'arrivais systématiquement trop tard. Le personnel est adorable, serviable et attentionné. La cuisine délicieuse et varié, même si j'aurais aimé manger un "vrai " souvlaki et voir un "vrai" gyros... et pas seulement ceux servis dans des chauffe-plats. Ce serait chouette d'avoir plus d'ambiance grecque, sur la plage avec un BBQ, des danses, de la musique grecque live, etc. De toute façon j'y retourne l'année prochaine!! Meric à toute l'équipe du Creta Maris

Posted by on 23 Oct 2021

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Comment from Hotel Management

29 Oct 2021 by Creta Maris Beach Resort

Dear Guest, Thank you very much for sharing the holidays’ experience you had at Creta Maris Beach Resort! We are delighted to read that you enjoyed your stay! As regards our restaurants’ reservation system, please allow us to mention that in case our guests face any difficulty to book a table, our restaurants’ hostesses are more than happy to assist them. We are looking forward to welcoming you again next season! Best Regards, The Management Team Creta Maris Beach Resort

3 out of 5
Hotelanlage sehr herzig, wie in einem griechischen Dorf. Hauptresti gleich Kantine, extrem laut und nicht gemütlich. Strand, sehr alte Liegen, ebenso auch die Sonnenschirme

Posted by on 20 Oct 2021

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Comment from Hotel Management

23 Oct 2021 by Creta Maris Beach Resort

Dear Guest, We would like to thank you for taking the time to express your feedback about your stay. Regarding our main restaurant “Cosmos”, please let us mention that we also offer the option of dining in our second main restaurant “Estia”, which is quieter, or of outdoor dining in one of our thematic restaurants (Almyra and Cochlias, Pithos and Platia for dinner). Looking forward to accommodating you again soon! Best Regards, The Management Team Creta Maris Beach Resort

5 out of 5
Rien à dire tout était parfait

Posted by on 17 Sep 2021

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Comment from Hotel Management

25 Sep 2021 by Creta Maris Beach Resort

Dear Guest, Thank you for reviewing your stay experience and look forward to welcoming you back! Best regards, The Creta Maris Management Team.

About the Creta Maris Beach Resort - All Inclusive

Location Hersonissou, Hersonissos, Crete Island 70014

Renovations + Closures

The property is closed between 1 November and 12 April.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Children's club

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Tennis lessons
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • Access to on-site nightclubs included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Limited meals offered through room service
  • Motorised water sports not included
  • All available drinks included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Miniature golf included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • Minibar drinks - restrictions apply
  • Kids club included
  • Service charge not included
  • All meals included
  • Minibar (only non-alcoholic drinks included)
  • Room service during certain hours
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Creta Maris Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Creta Maris Resort - All Inclusive, you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 5 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a free kid's club and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 680 guestrooms or units
  • 4 levels
  • 2 buildings
  • 7 dining venues
  • 5 bars by the pool
  • 10 bars or lounges
  • Built in 1975
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 10
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free bus station shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Creta Maris Resort - All Inclusive offers 680 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Hersonissos property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

Enomy – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Estia – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, dinner and light fare. Reservations are required. Open daily.

Alatsi – This seafood restaurant specialises in barbecue and only serves dinner. Reservations are required. Open selected days.

Pithos – This theme restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open selected days.

Arismari – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Boat tours on site
  • Basketball on site
  • Personal motorised watercraft on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Aegeo Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property registry number - 1039K015A0038000
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Creta Maris Beach Chersonissos
  • Creta Maris Beach All Inclusive Hersonissos
  • Creta Maris Beach Resort Chersonissos
  • Creta Maris Beach Resort All Inclusive Hersonissos
  • Creta Maris Beach Resort All Inclusive
  • Creta Maris Beach Hersonissos
  • Creta Maris Beach
  • Creta Maris Beach All Inclusive
  • Creta Maris All Inclusive
  • Creta Maris Resort All Inclusive
  • Creta Maris Beach Resort All Inclusive
  • Creta Maris Resort - All Inclusive Hersonissos
  • Creta Maris Resort - All Inclusive All-inclusive property

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
  • Green Key (Foundation for Environmental Education)

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.