Property Features
Steigenberger Grandhotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 1549 square feet (144 square metres) and includes conference rooms. A health club, a sauna, and spa services are also featured at the luxury Steigenberger Grandhotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Heringsdorf resort.
- 169 guestrooms or units
- 5 levels
- 7 buildings
- 4 dining venues
- 1549 sq ft of conference space
- 144 sq. m of conference space
- Built in 2011
- Deli
- Cabanas on the beach (surcharge)
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Charging station for electric cars
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Library
- Terrace
- Garden
- BBQ grill(s)
- Computer for guest use
- Fireplace in lobby
- On-site shopping
- Lift
- Smoking in designated areas
- Bar or lounge
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- In-room childcare (surcharge)
- Playground on site
- Free cots/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Long-term parking (surcharge)
, Self parking (surcharge)
Transport
-
Train station: Seebad Heringsdorf Station (1.2 km / 0.7 mi)
-
Property shuttles: Free train station pick-up; airport shuttle and area shuttle
-
Parking: Self parking and extended parking available for a surcharge
Room Amenities
Steigenberger Grandhotel & Spa offers 169 accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
- Private balcony or patio
- Select Comfort beds
- Deep-soaking bath
- Minibar
- In-room dining (24 hours)
- Satellite channels
- Coffee maker
- Hypo-allergenic bedding
- Pillow options
- Separate bath and shower
- Cots (free)
- Housekeeping (daily)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Hairdryer
- Safe
- Dressing gowns
- Toiletries (free)
- Iron and ironing board available
- Desk
- Sound-insulated rooms
- Climate control
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
LILIENTHAL Usedom – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting).
SEASIDE Thai Cuisine – This theme restaurant only serves dinner. Open daily.
Bistro WATERFRONT – This bistro serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
SPA Lounge HIIUMAA – This poolside bistro only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
DELBRÜCK Bar & Lounge – On-site cocktail bar. Open daily.
24-hour room service is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Children aged under 14 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Waterskiing nearby
- Golfing nearby
- Snorkelling nearby
- Parasailing nearby
- Surfing/boogie boarding nearby
- Skydiving nearby
- Windsurfing nearby
- Mountain biking on site
- Playground on site
- Ecotours nearby
- Segway rental/tour on site
- Boat tours nearby
- Fitness classes on site
- Bicycle rentals on site
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
Spa Services
Baltic Sea Grand SPA has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 3 years old are not allowed in the spa without adult supervision.
- Number of treatment rooms 15
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible parking
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Steigenberger Grandhotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Pet Policy
- Pets: EUR 25 per pet, per night
- Food and water bowls are available
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
- One child stays free
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wear personal protective equipment
- Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
- Debit cards not accepted
- Protective clothing is not available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free: Maximum age 6
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually wrapped food options are not available
- Online penalty collection
- No gap period between guests' stays
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 27 December - 2 January, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old.
- A tax is imposed by the city: From 3 January - 31 March, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old.
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old.
- A tax is imposed by the city: From 1 November - 26 December, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: EUR 29 for adults and EUR 14.50 for children (approximately)
- Airport shuttle fee: EUR 25 per person (one way)
- Self-parking fee: EUR 22 per day
- Extended parking fee: EUR 22 per night
- Pet fee: EUR 25 per pet, per night
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Steigenberger Grandhotel Heringsdorf Resort
- Steigenberger Grandhotel Heringsdorf
- Steigenberger Grandhotel Hotel Heringsdorf
- Steigenberger Grandhotel Spa Heringsdorf
- Steigenberger Grandhotel Spa
- Steigenberger Grandhotel & Spa Resort
- Steigenberger Grandhotel Spa Heringsdorf
- Steigenberger Grandhotel & Spa Heringsdorf
- Steigenberger Grandhotel & Spa Resort Heringsdorf
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
- UNESCO Sustainable Tourism Pledge
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