This was the best hotel at which we have ever stayed! The staff was so welcoming and accommodating. We stayed with our 4 sons, ages 8 and under. The hotel was clean. The swimming pool perfect (with a kind and vigilant lifeguard!). The complimentary evening reception with snacks and drinks was enough for us to call it dinner! Our boys loved the glass elevator, haha, and the swans in the hotel lobby. The breakfast with made-to-order items was delicious with so many options from which to choose. We had the best time! One of the staff members at the evening reception heard it was my oldest son's birthday and scrounged up some cheesecake for us to celebrate. All the staff was friendly and helpful! We will definitely be staying here again and recommending this hotel to everyone.