29 Mar 2019 by Oubaai Team
Dear Guest. We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns are addressed accordingly. Kind regards
18 Mar 2020 by Oubaai Res
Dear Guest. Thank you so much for taking the time to send us feedback about your recent stay with us, we look forward to welcoming you back.
30 Apr 2019 by Oubaai Res
Dear Guests. Trust you had a lovely stay and thank you for your rating. Wishing you all the best and hoping to welcome you back at Oubaai.
16 Aug 2018 by Oubaai Team
Dear Chris, Vielen Dank für Ihr wertvolles Feedback und wir hoffen, Sie wieder bei uns begrüßen zu dürfen und Ihnen den Service zu bieten, den Sie erwarten.
As a guest of Oubaai Hotel Golf & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference rooms. A health club, spa services, and a terrace are also featured at the family-friendly Oubaai Hotel Golf & Spa. An area shuttle within 15.00 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Herolds Bay hotel.
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking , Free parking nearby
Oubaai Hotel Golf & Spa offers 100 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Waterside Grill – Overlooking the golf course and garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar.
Cucina – Overlooking the golf course and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and lunch. A children's menu is available. Open daily.
Clubhouse – Overlooking the ocean and golf course, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Herolds Bistro and Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
Guests can play rounds at the 18-hole golf course. 5 outdoor swimming pools are on site along with an outdoor tennis court and a health club.
Guests aged under 12 years old are not allowed in the health club or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Freesia Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.